It was clean and beautiful....

Liked: We were there for a show at the Theatre of Living Arts. Location was key. The Lobby and bar areas are beautiful. It’s the holiday season so it is also decorated beautifully!
Disliked: The entry door wasn’t automatic nor propped open. So we struggled getting in and out the door if valet wasn’t present to assist. My best-friend fell HARD exiting the hotel. We opted to leave her wheelchair at home and bring her crutches and walker. Upon checkin we asked about ADA and they stated they didn’t have anything available nor did they have handicap parking on the site, so we stayed in a tight room. With no handicap parking, we were forced to use valet parking, which is $55 per night. Our room was terribly tiny so the tub versus a walk-in shower added additional stress to our stay. The inner door was also another limitation because it wouldn’t stay open without propping it. I never saw an inner door in a hotel until that moment, it was just strange. It made the room feel even smaller. Lastly our furnace hummed extremely loud whenever the system kicked on. The cost at best shouldn’t have been more than $150, $250 is a bit egregious for the limited space, no microwave or coffee maker no handicap parking etc.

It’s a nice place to...

Liked: Nice, modern space. Fantastic location!
Disliked: Walls are paper thin and I could her toilets flushing above and below me, among other things. Not to mention staff talking in the hallways at the top of their lungs. Front desk staff was curt and seemed annoyed.

Didnt sleep, noisy air

Liked: Good location and beautiful facility
Disliked: The air in the room was so noisy that I didnt sleep. For the high price it felt like I was cheated

Exceptional

Exceptional

Bad

Liked: The first and substitute room were both small, distant, and without any ambience.
Disliked: Staff not interested in meeting our request for redress.

If the price and location...

Liked: Everything was very high-end for a reasonable price. Great, large lobby with places to converse. Very pleasant staff.

Good

Exceptional

Liked: Very clean. Responsive staff, great location.Thought breakfast should have been included.