Philadelphia Marriott Old City Guest Reviews
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Dorothy Wed, 6 December 2023
It was clean and beautiful....
Liked: We were there for a show at the Theatre of Living Arts. Location was key. The Lobby and bar areas are beautiful. It’s the holiday season so it is also decorated beautifully!
Disliked: The entry door wasn’t automatic nor propped open. So we struggled getting in and out the door if valet wasn’t present to assist. My best-friend fell HARD exiting the hotel. We opted to leave her wheelchair at home and bring her crutches and walker. Upon checkin we asked about ADA and they stated they didn’t have anything available nor did they have handicap parking on the site, so we stayed in a tight room. With no handicap parking, we were forced to use valet parking, which is $55 per night. Our room was terribly tiny so the tub versus a walk-in shower added additional stress to our stay. The inner door was also another limitation because it wouldn’t stay open without propping it. I never saw an inner door in a hotel until that moment, it was just strange. It made the room feel even smaller. Lastly our furnace hummed extremely loud whenever the system kicked on. The cost at best shouldn’t have been more than $150, $250 is a bit egregious for the limited space, no microwave or coffee maker no handicap parking etc.
Kristen Sun, 26 November 2023
It’s a nice place to...
Liked: Nice, modern space. Fantastic location!
Disliked: Walls are paper thin and I could her toilets flushing above and below me, among other things. Not to mention staff talking in the hallways at the top of their lungs. Front desk staff was curt and seemed annoyed.
Martin Sun, 19 November 2023
Didnt sleep, noisy air
Liked: Good location and beautiful facility
Disliked: The air in the room was so noisy that I didnt sleep. For the high price it felt like I was cheated
David Tue, 14 November 2023
Olivia Sun, 12 November 2023
Andrew Mon, 6 November 2023
Liked: The first and substitute room were both small, distant, and without any ambience.
Disliked: Staff not interested in meeting our request for redress.
Anne Sun, 22 October 2023
If the price and location...
Liked: Everything was very high-end for a reasonable price. Great, large lobby with places to converse. Very pleasant staff.
Vera Tue, 10 October 2023
Martha Fri, 6 October 2023
Liked: Very clean. Responsive staff, great location.Thought breakfast should have been included.
Sheila Sat, 30 September 2023
The parking staff is great!