Name: Petit Palace Tres Cruces
Address: Tres Cruces 6 (Esquina Gran Via 25), Madrid
Rating: 4.25

Very poor

Disliked: Very expensive for the type of room, very dark throughout, if you don't pay for the buffet breakfast you can't even have an espresso, they told me they can't sell it separately.

Good

Liked: Good location.
Disliked: No AC

Pleasant

Liked: Location is amazing
Disliked: We didn’t realize air conditioning would matter in April but our top floor room was stifling when we arrived and didn’t cool down til 2 am or so. We didn’t sleep well at all

Comfortable, great location, great bed...

Liked: Clean , tidy and bed very comfortable. The location spot on 👍🏻 gentlemen at the main desk on arrival was so helpful … he’s tops 👍🏻 plus side was we beat the mighty Real Madrid easy 💪🏼😉
Disliked: There was nothing not to like . I would only say , for value for money for the room I had for single person , and the size of room would be £90 and for £110 including the breakfast would be more fair and even more popular 👍🏻🙏🏻

Pleasant

Very very good

Liked: The bed was very small but very comfortable

Very good

Exceptional

Would not stay there again,...

Liked: The front desk people were very nice and helpful
Disliked: The entire room needs some TLC, including the entrance door.The room’s floor is covered with dust, the bed strangely stands on shorter legs, one side of the bed dropped to the floor, not comfortable at all.

Well located budget hotel room

Liked: We had a great stay at this hotel with our family! The location was perfect—right in the city center, making it easy to explore. The staff was incredibly friendly and even let us check in early, which was a big help. The breakfast was excellent, with a good variety of fresh options to start the day.
Disliked: The room was a bit small, and we could hear some noise from the hallway at times. There were also a few minor issues, like a slightly loose wardrobe door, but nothing that affected our overall experience.