Petit Palace Puerta del Sol Guest Reviews
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Write a review
Anonymous Sun, 10 August 2025
We had a fantastic time...
Liked: Great service, kind staff, great breakfast, perfect location. We had a fantastic time here. Our AC wasn't working great the first night but the staff got it fixed immediately. Spacious rooms and great amenities.
Disliked: Honestly, we didn't really have any complaints that were serious. The elevator might have been a little slow but the stairs were easy enough.
Noel Sun, 3 August 2025
Very good
Disliked: Very noisy at night
Randy Tue, 22 July 2025
Very good
Randy Tue, 22 July 2025
Very good
Shuhui Tue, 22 July 2025
Will recommend to others
Liked: great location in Sun Plaza (de Sol) areaVery very helpful staff
Disliked: None
Frank Mon, 21 July 2025
We had a great stay.
Liked: At the center of the city. Walking distance to major site seeing. A lot of restaurants and places for shop.
Disliked: Stop move customers to another sister hotel.
Rafael Mon, 21 July 2025
Good
Liked: Everything clean
Disliked: Air conditioner have problems
Lyle Fri, 18 July 2025
Good
Liked: The location is very good, but $200 a night was much more that I really wanted to pay. But it was peak tourist season so it is understandable.
Disliked: Just the price
Evis Wed, 16 July 2025
Very good
Sabine Sat, 12 July 2025
Exceptional
Liked: The location was fantastic to visit sites on foot on our first trip to Madrid for only 3 days. Although in a busy area, It was still quiet enough to sleep.
Disliked: We actually were quite happy with everything at this hotel.