Petit Palace Puerta del Sol

Exceptional

Great location, amazing staff.

Liked: The staff super friendly. I saw one speaking Chinese. That's a looot. They were super nice keeping our luggage safe after check out. 10/10.
Disliked: The only thing is that the kids room was not available for remodeling. Besides that, all perfect.

Great value for money, clean...

Very good

Exceptional

Poor

Liked: The breakfast and the staff were great!
Disliked: The property is dated, dirty (saw the same cockroach by the downstairs bathroom two days in a row, my first room had black mold in the bathroom and when we moved the second room the ceiling was chipping.

We had a fantastic time...

Liked: Great service, kind staff, great breakfast, perfect location. We had a fantastic time here. Our AC wasn't working great the first night but the staff got it fixed immediately. Spacious rooms and great amenities.
Disliked: Honestly, we didn't really have any complaints that were serious. The elevator might have been a little slow but the stairs were easy enough.

Very good

Disliked: Very noisy at night

Very good