Very good

Passable

Great. Vivian at the front...

Liked: It is a beautiful hotel in downtown Peoria. It was easy to get to and across the street from the Civic Center, which was my reason for the trip to Peoria. There is a parking garage for a small fee that is attached with skywalks to the Civic Center and Hotel. The room was great with a very comfortable bed.
Disliked: They need to change out the drains on the showers as I had to shut off my shower half way through to let it drain. If I had not done this it would have overflowed onto the floor. The drains they have need to have more than just a gap around the edge to allow better flow.

Liked: The bed was great and friendly staff. And my husband's mom worked there on the early 50s and 60s
Disliked: The walk for parking garage younhad to go up and down floors and a ramp to get to hotel.

Very bad experience

Liked: Nothing
Disliked: It?s bog brand but they even put tea of coffee bag. I asked staff they said we don?t have it.TV got no channel. Bottom line it?s not worth it.

Very good

Liked: Location. Decor. Beautiful old building nicely modernized without losing its charm.
Disliked: Could not find a cup of coffee after 10 am ANYWHERE.

Exceptional

Very friendly

Liked: Super clean
Disliked: Everything was great! No complaints

Exceptional