Penventon Park Hotel

Very good

Good

Exceptional

Liked: The staff were amazing extremely polite and happy to help
Disliked: Nothing everyone and everything amazing

Fantastic.

Liked: I like the really fast service breakfast or room service. Very friendly and helpful staff. Spa facilities were great. Nothing was too much trouble
Disliked: The view from our bedroom was rubbish, there was literally rubbish or wood scraps all outside. So that would be good to be removed.

Exceptional

Superb

Liked: Staff were very attentive in the dining roomGreat breakfastVery cleanEasy access
Disliked: Bath looked dirty but it was too well worn Could have done with another plug by the bed as I have a sleep apnea machineFire alarm went off at 7am!!

Pleasant stay at Penventon

Liked: The hotel is in a great location as a base to explore wider Cornwall..although I was on a relax trip so spent most of my time at the hotel, relaxing and enjoying the spa facilities. Ellie did an amazing massage, I chose the Back to life option. It was great that the hotel has single rooms and accommodates solo travellers.The food was good but quite pricey for the dinner options. The room was comfortable with basic tea/coffee making and room service was good. The staff are all very lovely and doing a good job, although it felt like there was no one 'in charge', so it felt slightly disorganised but in a charming way. A bit of customer service training would boost them from good to amazing! The hotel is a little tired in places but this doesn't detract from the overall joy of the hotel. And it has a nice casual but courteous atmosphere to it. It's lovely that it's dog friendly although I left my pooch at home this time.
Disliked: There was nothing that I didn't like. Overall it was a lovely relaxing break and I would definitely return..

We had a wonderful stay!

Liked: - warm friendly staff on arrival and taken to room quickly. John the Porter was so attentive, knowledgeable and welcoming! - great choice of breakfast, bonus that the hot breakfast was included in the price- we got engaged before we arrived and they really went the extra mile to help us celebrate! - great couples massage in the wellness centre

Very good