Penventon Park Hotel

Still excellent value for money

Liked: It still represents very good value for money. Staff were exceptional as was the breakfast.
Disliked: Rooms a little tired, no key cards these days is not a great look.

Great

Liked: The hotel and facilities are great
Disliked: There was a wedding on so a higher that ideal le level of noise and traffic

Good

Liked: Beautiful chandeliers. The very well behaved black and white cat.The cooked breakfast was excellent.
Disliked: Didn't like that the cork from champagne being served to guests two tables away at dinner hit our son. An apology would have been nice. Not what one expects for a hotel claiming four stars. The breakfast buffet could have been better. Some of the staff were scruffy.Didn't like having to negotiate a lot of bags of dirty linen in the corridors in the mornings.We were had a Garden view room, we don't consider the view of unkempt grass a garden view.We didn't like other guests allowing their dogs to sit on the furniture. We haven't experienced this in other 'dog friendly 'hotels.The pool was nothing special.

Very good

Wouldn’t go back

Liked: Staff were very friendly
Disliked: Dated, dirty bedding and an over priced, noisy,cramped single room. My bedding was dirty, sink small so spilled water all over the floor.

Quiet and comfortable stay, with...

Liked: Very attractive structure, with a wide car park, and very quiet thanks to the surrounding park. Some fittings will need renovation in the future, but the services were great, meals were fresh and tasty, and all staff was friendly and professional.

If you travel with pets...

Liked: The decor
Disliked: Tad too far from the beach

Disappointing

Liked: Staff were attentive.. Restaurant food was good value and well presented. Leisure facilities ie swimming pool very good.
Disliked: Our standard double room was very poor. You could barely access the bed from one side due to the bed being so tight in the room. The room was an airless sauna with the windows only opening about three inches? WHY? None of the other hotels we stayed in on our trip did this? We ended up opening the door onto the corridor in the middle of the night to get some air in the room and lower the temperature. This is not acceptable especially given the price of the room. View out of the window was dreadful . All we saw was dirty rooftop covered in litter and dirt with solar panels . Why don’t the hotel clean up this mess when they know guests are looking out onto it? Ventilation in this hotel is obviously a major issue that is not being addressed. The hotel have a duty of care towards their guests but this is sadly lacking. Some public spaces appear to be air conditioned but it’s not acceptable to expect guests to pay to stay in small airless rooms. Attention needs to be given to carpets as many of these are stained and worn out.

Lovely hotel lots of character...

Liked: Location just off A30 is great , dinner and breakfast really good , hotel has a lot of character, pool and spa facilities excellent, room was clean & comfortable- team were all very friendly and helpful.
Disliked: Price of drinks really expensive average glass of wine £16 a glass .