Pentland Hotel

Good

Good

Liked: Friendly and helpful staff

A reasonable place for one...

Liked: The staff is super nice, the place was easy to find and the food was generally good value for the money.
Disliked: The mattress was lumpy and the whole place felt really old, and while the price was good the food wasn't precisely stellar.It wasn't a bad experience, just a very average one.

Exceptional

Decent , nice staff, some...

Liked: Centrally located, nice breakfast,
Disliked: Hard beds, lots of steps to get to room- no elevator( hard for getting bags to room)

Excellent

Liked: Staff were lovely!

Never Again !!

Liked: The location
Disliked: We had booked and paid for a Superior Room with garden view,on arrival we were given a standard room with a view of the road,when I complained, I was told that basically I had been 'bumped' from my original room as a large bus party was coming in and it had been allocated to them !!The following morning there was no hot water in our room, so cold showers for both of us,absolutely ridiculous !Breakfast was chaotic, with said bus party and other guests scrambling to get a table and then get some food from the buffet,not pleasant.Never again !!

Exceptional

Could do better

Liked: Easy to find Staff nice
Disliked: Parking limited No hot water for morning shower Breakfast ordinary Mattresses could feel the springs