Pleasant

Very good

Liked: Convenience
Disliked: Sink didn't drain properly. Stains on rug in places.

Perfect

Liked: Location was good, people super friendly
Disliked: Room was very hot,

Lack of attention to detail...

Liked: Clean and comfortable.
Disliked: Hairdryer didn’t work, staff lacked attention to detail and seemed not to care a great deal about us. Last night we only had bath towels, hand towels must have been removed during a clean but not replaced. On check out day we were hassled twice by cleaners to leave so they could clean our room.

Watch those extra monies being...

Liked: The staff here are really great.
Disliked: The internet didn't work so well in the restaurant. I didn't like that I had a price, including taxes, from Booking.com and when I checked in several extra charges were being added. I have been staying at this hotel since 2012 but now I think I will have to start looking around. The prices have gone up so high and there are so many hidden charges after you check-in. Tourism is suffering because of businesses creating hidden charges to make extra money.

Exceptional

Liked: Everything was ok.Excellent breakfast!

Exceptional

A very comfortable and nice...

Liked: The room was very nice, with updated decor and beds were very comfy. I asked for queen bed, however received two double beds but not a problem. It would be nice to have a mini refrigerator in the room if you have beverages that need to be cooled. Very quiet room. Hotel bar area, with pool tables and foosball machine, very nice. Very professional, polite and courteous staff.
Disliked: I was on travel orders for work and secured my room as normal with credit card, however indicated I would pay hotel bill cash. I am not sure why my card was charged for the room a day before checkout and then on day of check out they proceeded to take my cash payment. The hotel receptionist should have realized the room was paid, however they did not tell me. My credit card was then blocked for a suspicious charge. i contacted hotel, and they apologized and said they are re-crediting my card. My cc company has informed me as of Friday, the card/payment still has not been credited. I am returning to Wiesbaden and staff member is staying at hotel on 28-29 March and i will assist him with check in and I hope my card is re-credited prior to my return.

Good

Liked: Location, bed, shower
Disliked: Broken, incomplete, and limited babybeds avaiable