pentahotel Leuven Guest Reviews
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< 0.1 miles from Leuven centre |
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Alireza Sat, 4 May 2024
Superb
Valeria Sat, 4 May 2024
Superb
Liked: The breakfast was good but too expensive
Sebastian Fri, 3 May 2024
Superb
Dr Thu, 2 May 2024
Exceptional
Katie Tue, 30 April 2024
Great location, great people
Liked: This property was walking distance to everything. A great location, a comfortable and very clean room, and the staff were very friendly and helpful. I would absolutely stay here again and highly recommend.
Disliked: Nothing
Jorge Mon, 29 April 2024
Very good spot
Liked: - Excellent location- Large, comfortable rooms- Good breakfast
Disliked: - Albeit good, the breakfast is too pricey
Brent Sun, 28 April 2024
Very good
Nagy Fri, 26 April 2024
Very good
Jose Wed, 24 April 2024
Very good
Arya Wed, 24 April 2024
Negative meh
Disliked: The hotel is within a porsh part of, and almost at the city-centre of, Leuven. However, a hotel must not take this fact for granted, and compromise with the hospitality that the guests deserve.When paying a little less than 200 Euros a day, a guest expects to be pampered like a zoo panda, and not struggle with basic necessities such as heating. Despite this, other amenities that were promised such as a minibar, bedding, etc were either absent or inadequate, and in my opinion, an abuse of notation.A hotel must not assume that a traveller will stay out all 24 hours of a day, and enjoy the city, and ignore the state of the hotel room. I am, in fact, suspicious if I was provided the room that I was promised, or otherwise if my investment was taken for granted. The experience at the hotel, in my opinion, was nothing more than adequate, which could be fulfilled even if would have payed less than half of the money that I payed, and I kept on to stay for 6 days only because I couldn't cancel, as per booking.com policy.