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pentahotel Inverness eeee - 0808 164 1025
pentahotel Inverness, 63 Academy Street, Inverness -0808 164 1025
Area: Inverness
(Map)
BOOK ONLINE OR CALL - 0808 164 1025
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (2000 Ratings)
< 0.1 miles from Inverness centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
pentahotel Inverness is just 328 feet from the city's train and bus stations. A 20-minute drive from the shores of Loch Ness it offers free WiFi colorful rooms and a 24-hour front desk. The bright and airy bedrooms each have an interactive 32-inch flat-screen TV with free pay-per-view channels a work desk internet access and a private bathroom with toiletries and a hairdryer. Room service is available. Guests can enjoy breakfast on a Sunday as well as lunch and evening meals in the pentahotel's restaurant. Drinks are available from the bar. The hotel has a games area with a PlayStation 4 for guests' use. Located in the center of Inverness the pentahotel is a 10-minute walk from the historic quarter. Inverness Airport is a 20-minute drive away.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
r
Pets Allowed
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Pets Allowed
` Restaurant
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Billiards
` Heating
` Fax/photocopying
` Allergy-free room
` Shared lounge/TV area
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Parking Available
` Board games/puzzles
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

pentahotel Inverness Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

Write a review

1.5

Poor - 1.5 out of 5

Andrew Sun, 3 July 2022

Shambolic

Liked: location and comfortable
Disliked: Booking in was a shambles and that?s being polite. Staff couldn?t work the IT system and they seemed under staffed. We tried to book in about 2.15pm but told we couldn?t until 3pm which was fair enough as that?s the policy. However it was obvious at that point the place was in chaos. 1 member of staff at reception was trying to allocate rooms to bookings and she was clearly overwhelmed. She had to also look after the bar. A colleague arrived about half an hour later followed by another member of staff but by this time the check in Q was out the door and in the street (it was raining).So many things to say about the way the place is run. Staff couldn?t cope, IT systems didn?t seem to work (barman poking the screen over 20 times to add 2 drinks to a room, and yes I started counting as it was bizarre).Staff closed the bar at midnight with the reason they needed to catch up. They had no wine glasses, we?re clearly stressed and there was no obvious management or leadership.Nice hotel in a great location but Faulty Towers springs to mind for those who know what that is.

3.5

Good - 3.5 out of 5

Kenneth Sat, 2 July 2022

Good

1

Poor - 1 out of 5

Andrew Sat, 2 July 2022

pish

Liked: room was ok
Disliked: Couldn?t check in at 5PM, bar staff utterly ignored us anytime we tried to get a drink, barman even bizarrely ran away at one stage. 1st negative review I?ve ever given a hotel. Farcical.

0.5

Poor - 0.5 out of 5

Linda Sat, 2 July 2022

We won't be back!!

Liked: Breakfast wasn't included, so can't comment
Disliked: Check in at 3pm took ages. We were 3rd in the queue and waited over 25 mins to finally get a room key The room was for a disabled person which we didn't need but accepted after the long wait.

1.5

Poor - 1.5 out of 5

Hayleigh Sat, 2 July 2022

Poor

3.5

Good - 3.5 out of 5

Neil Sat, 2 July 2022

Good

5

Exceptional - 5 out of 5

James Sat, 2 July 2022

first class

Liked: everything
Disliked: nothing

3.5

Good - 3.5 out of 5

Harley Thu, 30 June 2022

Good

5

Exceptional - 5 out of 5

Emma Wed, 29 June 2022

Exceptional

5

Exceptional - 5 out of 5

Alan Wed, 29 June 2022

Great for a short break...

Liked: location was great with car parking close by
Disliked: liked it all, staff were lovely too

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pentahotel Inverness 63 Academy Street, Inverness