Pentahotel Derby

Would recommend

Liked: Good size clean room, breakfast option to add on in the morning. Clean gym available with good equipment.
Disliked: Paying for carparking both days

Nice hotel but beware the...

Liked: Really nice hotel, lovely room. Bed comfy. Good shower and toiletries Few minutes walk to train station
Disliked: Room temperature too hot at night, air con very noisy and didn’t really cool the room.Staff member on reception when I ordered breakfast was very unfriendly, miserable looking and made me feel like I was intruding on her day. Clearly doesn’t like her job. Reacted very badly when I wanted to pay cash and was told harshly “CARD ONLY”

Excellent

Liked: The Rooms, Accessibility from Station and the lass that was on the bar Sat Even (3rd May) She was bloody great.
Disliked: N/A

A nice Relaxing chilled out...

Liked: The staff were really friendly and made me feel welcome etcRoom was a refurb and was very comfortable.Bar staff were great on Saturday night and were very helpful to.Breakfast is self service and can eat what you want and caters for most people.
Disliked: Only small thing was couldn't get the air con settings ,so had the window open to keep the room cool.

Very good stay, nice hotel...

Liked: The hotel is being refurbished, our room was one of the redone rooms. It was very well appointed very clean. There is a good selection of tea and coffee available in the room and complimentary hand and shower soaps.
Disliked: The room was far too warm and only 1 pillow per person

Very good

Exceptional

Liked: Very friendly staff

Beyond Expectations

Liked: We were given a very warm welcome as opposed to the processing of some hotels.All our questions were answered with a smile. Could not be better. all the staff were brilliant at all times.Breakfast was available form 07.00 and was quality products with exception of powdered scrambled egg.Room was wet thought out with all the essential things including plenty of electrical sockets.
Disliked: Scrambled eggs with real eggs!

Very poor

Disliked: I was not welcomed very well, it seemed like I was an inconvenience, as staff had to stop talking to eachother and 2 other people at the bar who I think were also staff.Next morning again I seemed to be an annoyance when checking out. No food option for me for breakfast as didn’t open until 07:30. Room was 25 degrees when I arrived at 10pm and even tho I had air con on it was 25 degrees in the morning. Way to hot