Penta Hotel Ipswich Guest Reviews
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|0.7 miles from Ipswich centre|
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Elizabeth Sat, 19 June 2021
It was meh.
Liked: Receptionist was friendly.
Disliked: I was told I could check in at 12 the day before I arrived. When I arrived I was told I couldn?t check in until 3, 2 maybe. Then when I told receptionist I had been told I could check in at 12 it didn?t seem to be a problem or make any difference. Got moved to a different room because TV didn?t work. Maintenance man very helpful indeed. New room didn?t have a bin for the room. Plug sockets didn?t work by bed and the air conditioning made room hotter to 24 degrees. Won?t be staying again. Staff were nice though. Just nothing seemed to work.
Paul Thu, 17 June 2021
Liked: Staff are very friendly and very helpful. Why no masks ?
Disliked: Parking is just silly. A little more detail about the bizarre arrangement would be useful. Rooms are meh. Shower flooded. Sound proofing is poor.
Holly Thu, 17 June 2021
Samantha Thu, 17 June 2021
Liked: Staff, location
Elise Tue, 15 June 2021
Fatima Tue, 15 June 2021
Junjie Mon, 14 June 2021
Karen Mon, 14 June 2021
Liked: Beautiful hotel, very clean & lovely atmosphere.
Anon Mon, 14 June 2021
Staff were very helpful and...
Liked: The staff were exceptionally polite and very very helpful.And the location was really nice
Disliked: Parking was not free and the whole car park was completely full.All the sockets and light bulbs were dysfunctional,Only one of the sidelights worked.A lot of groups of men hanging around and making noise near the reception area and in the car park
Liz Sun, 13 June 2021