Name: Pension Riedl
Address: Georg-Coch-Platz 3, Vienna
Telephone: (888) 323-5826

Very good

Superb

Poor

Liked: Placed well in the city centre. The staff made a good effort to keep it clean.
Disliked: There wasn't a private toilet. They didn't make the effort to mention that in the description. I wouldn't have booked a €90 per night room with one shared toilet for the floor. That's outrageous.

Exceptional

Passable

Basic amenities, no wifi

Liked: My stay was ok. Basic room, though comfortable. The biggest drawback was there was no Wifi provided by the property. Only wifi available was the public wifi. The property should really work on getting their own wifi - thats the bare minimum. The building is a historic one. Lift is tiny, works okay though a bit slow. Location is probably the biggest plus.
Disliked: Wifi

Very good

Liked: Nice small room in the center of Vienna. Easy check in/out.

Excellent location

Liked: Location and tea making facilities (kettle)
Disliked: All ok

Trapped in a hotel with...

Liked: The location is great, if you like vacant buildings and no one to help you.
Disliked: We needed a police escort out, if that tells you anything. The building appeared to be vacant. When we got there, no one was at the hotel. Late at night, three men showed up (I am a woman traveling with a young adult) and scared us so badly we had to call the police for an escort to another hotel. There was no receptionist (she's only there about three hours a day and rarely answers the phone even during those hours), no security, and no phones. There was no one else in the building to help us. We were locked in with three men who were behaving in upsetting ways. The police agreed we needed to leave. While the location is good, there are better hotels where there is staff to assist you in emergencies and at better rates. Oh, and I'd highly advise against using the ancient elevator.