Penn Lodge Hotel & Suites Philadelphia - Bensalem

Overall very poor for $150...

Liked: The area was sketchy
Disliked: There were stains on the bedding, trash under the couch, the door did not close

Great place to stay from...

Liked: We loved everything about our stay. Our room was a studio with a mini kitchenette, king bed, flat screen tv, couch and a nice bathroom. The rooms look newly renovated. The location is great with just being 10 mins from the casino, 5 mins from fast food and diners and 3 mins from the mall.
Disliked: Nothing everything was great

Exceptional

Liked: Thank you, everything was great

Poor

Not as expected

Liked: The front desk people were very nice.
Disliked: It doesn’t look like the pictures at all. It’s very dated. Things were broken like the tv and the shower head. It was difficult to exit due to the location. I ended up not staying did t feel comfortable and when I went to check out early the front desk informed me I could have stayed for “hourly”.

Disappointed

Liked: Location and parking
Disliked: Room is like a store room. Far different then picturesAdd shows including breakfast (I book through booking.com) but no breakfast facility even I was ready to pay. No water in bathroom in the morning

Very good

Superb

Liked: Front desk staff very responsive in assisting with a request for early check-in and late check-out, which were accommodated. Thank you Dez!Front desk staff very was responsive to request regarding a couple issues late in the evening that were then resolved.

Exceptional