Peninsula Chicago Guest Reviews
Write a review
Write a review
Alicia Thu, 26 June 2025
Exceptional
Kata Tue, 24 June 2025
Exceptional
Philip Sun, 22 June 2025
Exceptional
Namik Thu, 19 June 2025
Exceptional
Antonio Thu, 19 June 2025
A genuine five-star welcome in...
Liked: The Peninsula is a true five-star hotel. The room comfort is excellent, with great attention to detail. The service staff is outstanding. Our suite was spacious and beautifully appointed. Breakfast and the restaurant’s location were both excellent. The pool on the 20th floor is large and offers a magnificent view of the city, with every possible comfort. Among the best five-star hotels I have stayed in. Highly recommended.
Disliked: Perhaps it was due to a particularly busy period, but we were surprised to learn that it was necessary to make a reservation in order to have breakfast in the restaurant. It was the first time we experienced the need to reserve a spot for breakfast, despite being hotel guests.
Kenneth Fri, 6 June 2025
Restful and peace and quiet
Liked: Front desk organised firmer pillows with no fussGym is excellent Great nights sleep
Disliked: The “new” bar, preferred the previous incarnation, so no cocktail for me
Christopher Sat, 31 May 2025
Superb
Janette Sat, 31 May 2025
Exceptional
Robert Tue, 13 May 2025
Surprising shortcomings for Peninsula.
Disliked: The Concierge service was not good. Charging station in nightstand did not operate. Television did not operate until having to call and have it reset. Shower leaked all over bathroom floor.
Janet Thu, 8 May 2025
way beyond expectations
Liked: Food was excellent; room service exceptional; everyone was quick and courteous. The only issue was every morning and dinnertime there was a pervasive food smell in the room.
Disliked: The food smell in the room.