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AustraliaPendry West Hollywood Guest Reviews
Overall Average Score:
Excellent (4.45 out of 5)
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Mark Thu, 5 June 2025
Superb
Brenda Sat, 31 May 2025
Stay at Pendrys
Liked: Very nice location and room. Nice to dinner and breakfast
Disliked: The windows are look through, no very private
Nina Thu, 29 May 2025
Not what it’s made out...
Liked: Staff
Disliked: Lack of facilities - nothing much to do not what I would call a luxury hotel
Mei-yee Sat, 24 May 2025
Very good
Liked: The location is good and I had a room with nice view. Breakfast is good. All staff are friendly & helpful.
Disliked: The sink had an unpleasant smell on the day we arrived, and there was a small piece of pretzel crumble on the chair. There were many local charges and daily amenity fee, which I didn't expected.
Tímea Fri, 23 May 2025
Nice location
Liked: Its location is perfect to discover the Hollywood area. Secure area, only few homeless people seen around the hotel. Nice restaurant with nice view.
Disliked: The room and bathroom were quite small.
Giancarlo Fri, 23 May 2025
Excellent location, luxury and comfort,...
Liked: Pros: Excellent location in West Hollywood, near Beverly Hills. Very modern, colorful, and clean building. The room was decently sized and comfortable, particularly for one person. The bed and pillows were very comfortable, and the room temperature could be adequately adjusted. The room had great lighting as well as great natural light. The bathroom was clean and the shower's water pressure and temperature were top-notch! Dining at Merois (whether for breakfast, lunch, or dinner) was excellent. Hotel staff were very attentive and friendly, particularly in the front desk and at the restaurant. The hotel has a 2-lane bowling alley, a cinema room, a champagne vending machine, a rooftop pool, and 4 Cadillacs for complementary use (for a maximum of 4 hours).
Disliked: Cons: The pool is not heated, which can be a bummer on cloudy/colder days. I didn't have time to use the bowling alley, but I'm sure that's a lot of fun.
Sonia Thu, 22 May 2025
Exceptional
Susan Sun, 18 May 2025
Superb
Alexander Wed, 14 May 2025
Exceptional
Askanaz Tue, 13 May 2025
Well, generally OK
Liked: Overall good location, easy to reach some popular areas by walk either by car. Good rooms, cool amenities, very good breakfasts, good bars. Some of the reception guys are extremely funky, friendly and smart
Disliked: Some of the personnel definitley need training, room cleanliness once was very poor (pointed out to hotel management), unexpected civil works and noise on the checked floor. Poorest check out experience ever (see personnel reference). Not going to give a second chance during next stay, sorry.
