Pendray Inn and Tea House

In summary I love this...

Liked: I love the traditional house, staff are so friendly and service minded. Breakfast and afternoon tea are perfect
Disliked: Since it is old house, I smell badly of pipe. And there are some birds singing in the night. There is no air con in some room. The carpet of room smell some stinky.

Good

Elegant tea house with historical...

Liked: The room was spacious and elegant! It kept to the theme of an old school Victorian Inn. I loved the tea and the breakfast!
Disliked: Nothing I can think of of!

Superb

Exceptional

Liked: Fabulous tea and included breakfast

Superb

Harbour Room has beautiful views!...

Beautiful stay in a perfect...

Liked: Amazing location, and good breakfast!
Disliked: We liked everything.

Stay somewhere else!

Liked: The bed was comfortable
Disliked: The staff were very unhelpful. There appears to be two businesses running at the hotel. There was no one to check us in when we arrived at 7pm even though there is a notice saying check in until 830pm. My husband was directed to the adjacent hotel which was locked and when he came back to tell the staff the told him to walk around to the front of the other hotel. No help to walk there. No help with luggage. I had to ask for a glass of water. The staff just ignored us. The water cooler was empty and I asked for it to be replaced. It wasn’t replaced. The tea room staff give you the impression that you are an inconvenience to them. We asked for some milk for our tea in our room and it was given to us in a takeaway cup even though there were tea jugs on the shelf. There doesn’t seem to be any flexibility with the breakfast choices. For vegan I should have ordered at least 24 hours in advance. And that was that. So all in all stay somewhere else if you want a warm welcome, a nice atmosphere and some kind and courteous staff.