Patti's Inn and Suites, Grand Rivers

Comfortable, loved, safe and friendly

Liked: There was a clear love for the place. Staff were friendly and helpful. Beds were soft. Safe feeling place. Some nice general breakfast items. Comfortable lobby mostly.
Disliked: Felt a little pricy. There was nothing actually special about the room itself. I’m sorry to say but I’ve had nicer modern rooms for 65 dollars less at a Wydnam. For a nearly $150 tag, you’d expect a more polished upgraded experience. It didn’t feel that way. I understand things are seasonal but if the pool is unavailable in April nearly May, I think it should be informed or reflected in a lower price. The staff recommended the fire pit in back and said we could turn it on ourselves but that wasn’t possible since there was no gas tank in it and there was no clear key to turn it on even if there were. It was just a cobwebbed container with chairs. The staff told us to use something that in fact didn’t exist. I feel if you work there you should know if something is out of order or not before you send guest back there. Without pool, unusable fire pit, being by a highway, I failed to see where $150 a night was put.

Exceptional

Very good

Exceptional

Good value for the price.

Liked: It was easy to find. Room was a little small but not bad at all. Breakfast was good. Staff was very friendly. I would recommend.
Disliked: Needed cleaning around baseboard area in bathroom. You could see dust under microwave. Plug for tub wouldn't stay in place.

Nice hotel

Liked: Nice room with a Dolly Parton decor. The room is small but I didn't mind since I was only there to sleep.
Disliked: The walls are pretty thin and you'll hear the conversations of your neighbors, as well as their t.v.

Would stay again.

Liked: Location and the King suite is comfortable.

Very relaxing and enjoyable. Also,...

Liked: The room was nice and clean. Really liked having a refrigerator and microwave.
Disliked: The exhaust fan didn't work. Really steamed up when you took a bath. Not good when a person had go number 2 if you know what I mean. That was my only complaint.