Parkway Hotel & Spa Guest Reviews
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Write a review
Amanda M, Aberaeron, visiting International Convention Centre Wales Fri, 4 August 2023
Lovely hotel with very friendly helpful staff. Marta in the restaurant is exceptional and it's good to see the other staff looking to her for training in order to give guests quality service. The facilities such as the spa area are an added bonus and the food was good too; our waitress Maddie was very helpful and sweet.
Liked: Friendly staff.
Disliked: Room needs refurb.
Shannon Mon, 10 February 2025
Disgusting
Liked: Absolutely appalling all around! booked a last minute stay, we checked in got ready went down stairs to the spa was in there for about 10 minutes when my partner noticed a bug bite on his stomach, we were in the swimming pool and noticed mildue all over the walls it was freezing also , we had a message to tell us my grandad had passed and we had to go to the hospital to say goodbye I popped my clothes on with wet hair ran down to reception and told them I had to leave I got told In not a very nice manner we had to wait 24 hours for a refund from the manager because of what was going on we obviously had to leave I waited until this morning to contact said manager to be told I will not be given a refund absolutely disgusting from what’s supposed to be a 4 star hotel!!
Disliked: Absolutely appalling all around! booked a last minute stay, we checked in got ready went down stairs to the spa was in there for about 10 minutes when my partner noticed a bug bite on his stomach, we were in the swimming pool and noticed mildue all over the walls it was freezing also , we had a message to tell us my grandad had passed and we had to go to the hospital to say goodbye I popped my clothes on with wet hair ran down to reception and told them I had to leave I got told In not a very nice manner we had to wait 24 hours for a refund from the manager because of what was going on we obviously had to leave I waited until this morning to contact said manager to be told I will not be given a refund absolutely disgusting from what’s supposed to be a 4 star hotel!!
Mark Sun, 9 February 2025
Very good
Annabelle Sun, 9 February 2025
Very good
Blewett-silcock Sat, 8 February 2025
Superb
Stephen Fri, 7 February 2025
Nice hotel with lots of...
Liked: Lovely building with a great fire giving a warm feeling as you enter. Loads of parking and attentive staff.
Disliked: Our room was not very warm and the thermostat did not work so turning up the temperature was not an option. It was warmer in reception which was disappointing as it was 0c outside.
Maxine Mon, 3 February 2025
Exceptional
Liked: It was warm and cosy
Geoffrey Fri, 24 January 2025
Disappointing
Rhiannon Wed, 22 January 2025
Fabulous stay
Liked: Easy access, free parking, very friendly staff, very helpful
John Mon, 20 January 2025
Superb
Liked: Vg
Disliked: That the dining room did not open until Thursday evening
Kathryn Sun, 19 January 2025
Exceptional