Good

Exceptional

Liked: You have the best pillows for sleeping and the bed was very comfortable! The front desk staff and housekeeping staff were all very friendly.
Disliked: This was not the fault of the hotel but the garage truck came at 5:50am and was very loud and woke everyone up.

Very good

LOVE! WILL BE BACK!

Liked: The place felt and smelled new. It was very clean and quiet. Staff was AMAZING. Best shower pressure in a hotel EVER!
Disliked: If sandpaper could be recycled into toilet paper then that is what they had. Bring your own. I've never had chaffing from TP before this trip. LOLIf you or a family member use a wheelchair there isn't any parking spots for cans with wheelchairs. BUT... the parking is close and easy enough to drop off and park... you just have to watch for the fast drivers in the parking lot which brings me to the final point...A couple of speed bumps would slow the fast drivers down. My daughter was nervous wheeling through the parking lot because of drivers speed and inattentive driving.

BED BUGS!

Liked: The location
Disliked: They HAVE BED BUGS!! got switched to another room at 1:30 am. The new room had a clogged sink and the slider to the balcony wouldn't shut all the way and had a bunch of bugs flying around. The lady at the desk only gave us half off but only after she argued saying that it wasn't a bed bug, we knew it was and looked it up to double check. She was rude and wasn't sympathetic at all. We had to wash all our stuff and buy spray for our cars before we could go home to our families. This was the worst experience that I've had at a hotel and we've gone to several different ones. No free breakfast in the morning from may to november, they don't tell you this unless you ask. Also the pool was so salty that it was making us nauseous, we only swam for a half hour bc it was so gross. I would not recommend this place. I'd rather going camping or sleep in my car than stay here again.

Superb

Pleasant

Wonderful Stay, great staff

Liked: The staff was amazing and extremely pleasant to work with. The entire hotel was clean and was kept up nicely. The beach was nice with plenty of room for everyone. The view from the Bayside room was amazing every night. Although the hotel is on the east side, it is still close enough to downtown to not be an inconvenience.
Disliked: The food in the lounge is not the greatest. The hallways on the upper floors (we were on the 4th) are warm. The beds are a little hard for our comfort. The small loveseat in the king room is not comfortable when sitting for long periods of time.

very comfortable, would love to...

Liked: location, lounge, beach, style
Disliked: 1 elevator, lots of walking, to elevator and parking lot when rooms are at other side of hotel