Mixed. Great staff but lots...

Liked: Staff and restaurant were excellent.
Disliked: Parking wasn?t explained in emails prior to arrival and was a major stress. inadequate signage or any way of knowing where to go or what to do - I?m disabled so the only close way in we could find was an unmanned weird little lobby/back door . My daughter was then told where to park but the signage was still so poor she only found the parking by accident. My bed was 2 singles pushed together and as a single sleeper it was hard not to end up on the hard edges. Pillows were flat, with no form or support and as my disability affects my back and neck I awoke the next morning, heading to hospital for a 6 hour major surgery feeling already sore and in pain - not ideal. Hopefully I never need to stay there again as I wouldn?t be looking forward to it?..

Very good

Liked: we did not had the breakfast.
Disliked: Need room service to help with luggage .

Superb

Exceptional

Overall happy with the stay.

Liked: We stayed in this room for 2 nights. The room was on the 6th floor and the view was very good. Check-in was easy and quick. Hotel entrance is almost next to restaurants, coffee shops and all public areas were clean, tidy and well maintained.
Disliked: The temperature settings didn't work well. Although the temperature was set to 28Celsius, the room temperature reached only 22Celsius. It was not too bad but this needs to be fixed.

Exceptional

Exceptional

Superb

Superb