Parkmore Hotel & Leisure Club Sure Hotel Collection by BW Guest Reviews
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Write a review
Pauline Tue, 12 August 2025
Location good staff pleasant, disappointed...
Liked: Room was fine. disappointed with breakfast as do not wish to have to use a tea bag in a cup! Expected a teapot or coffee pot brought to me. You had plenty of staff to do this .
Disliked: Having to make tea with a tea bag and hot water and having to toast my own toast.
Caroline Mon, 11 August 2025
Perfect location, price and amenities...
Liked: The Birdcage restaurant was lovely, food was amazing. Staff friendly and helpful with picking and recommendations off the menu.The food itself was exceptional in presentation and taste.Prices range but all are reasonable.
Disliked: The bed was very soft and pillows very flat.
Thomas Sat, 9 August 2025
Disappointing, again.
Liked: It's in a nice area, easy to get to. Some staff were professional.
Disliked: There was issues with the pool and spa, have contacted the hotel directly as they have been removing negative comments from other guests from the same night, they have ignored me. Honestly for the price it's a disgrace. The food in the restaurant is lovely but service wasn't great, staff were more interested in chatting and having a laugh in the kitchen then serving anyone, again, other guests also commented on this.
Carl Thu, 7 August 2025
Changes need to be made
Liked: The spa was decent and the cleaning staff were friendly.
Disliked: The receptionist was unwelcoming, had to wait 2 hours for an iorn. The room was hot and no remote for the air-con, sleepless night. Won’t be staying again.
Andy Thu, 7 August 2025
Honest review
Liked: Location for my meeting
Disliked: Small roomLong walk from receptionUneven squeaky floor!Not value for money at all.......
Ann Wed, 6 August 2025
Exceptional
Shaun Mon, 4 August 2025
Very disappointed
Liked: Location was fine
Disliked: The property is looking very dated and tired
Youngie Mon, 4 August 2025
Good
Liked: Friendly staff,wedding guests really embarrsing, using foul language in front of their children, not caring about other guests hearing them.
Disliked: Breakfast wasn't as good as normal, had to wait quite a while for orange juice to be replaced.
Mark Fri, 1 August 2025
Had to change rooms, bad...
Liked: Conveniently located and in a nice area
Disliked: Very dated
Sarah Thu, 31 July 2025
“Ok”
Liked: Pool area good- although v busy
Disliked: Needs updateBreakfast was basicService lacking on dinner service- plenty of staff but not attentive