Name: Parkmore Hotel & Leisure Club Sure Hotel Collection by BW
Address: 636 Yarm Rd Eaglescliffe, Stockton On Tees
Telephone: 0745 127 3975

Great location, great place to...

Liked: Check in was great.The ladies were receptive.

Young lady on reception was...

Liked: Parking available on site which was beneficial.
Disliked: The premises felt tired on entering the reception and in need of refurbishment throughout. The bathroom again was tired and the door in the bathroom clearly had not seen varnish for some many years. The room was so very hot that I didn’t manage to get to sleep until gone 3:30am. I felt that the price that I paid was more than what I would have been happy paying now that I have stayed at the property. Sorry, just just giving honest feedback.

Over all quite pleasant

Liked: Very clean and quiet, even with being in a main road, and having all the facilities available to the public.
Disliked: The room was a little too small for my wheelchair, but I was still able to manage.

Wouldn’t stay again..

Liked: It had a pool and gym and location (near Yarm and Teesside airport) was good.
Disliked: It is pretty run down and the rooms were SOOO hot. No ventilation in hallways. Breakfast was… so-so.

Poor

Very good

Recommended

Liked: Good location
Disliked: No AC

Enjoyable

Liked: Staff were friendly and helpful, we enjoyed using the gym and pool and sauna. Breakfast was well cooked and our room was large and everything was clean.
Disliked: Facilities were a little dated in places but hotel is in a good location and is good value for money.

Exceptional

The primary mission and core...

Liked: VFM and facilities:Value for money and had a lot to offer at the venue.e g. OK restaurant, bar, gym, swimming pool, sauna and a nice garden.The lounge was a good space to chill out. Good on-site parking.Staff and Customer Care::The staff are keen and attentive, and the checking and checkout process a breeze. The luggage storage service is very handy. A very good reception team, conveniently located in foyer and meeting lounge and serviced throughout the day and evening. Housekeeping is a good standard and daily as standard or not if that preferential to the customer.. Location and Transport:The location is good for the railway station, and there is an excellent bus service and bus stop by the main entrance to the hotel.. Taxis available.Plus One:We liked the breakfast options, including the kippers!The bar is a bonus and handy for the lounge and garden.
Disliked: No lift.Decore a little dated and worn.The bedrooms can be quite warm, but windows were able to be opened.No fridge.Wall power sockets inconveniently placed in the bedroom.