Park Plaza Westminster Bridge London Guest Reviews
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Stanley B, Mellie, Stockport, visiting Royal Festival Hall London Wed, 27 April 2022
Generally very good, but the little things do matter. Very good position by that river.
Liked: Nice room; comfy bed and good food.
Disliked: Maybe it's a result of Covid but bedmaking was not on the menu and room goodies like tea, coffee and milk were not replenished unless specifically requested.
Abdullah Thu, 10 July 2025
Exceptional
Liked: Great location. Great staff
Disliked: Room cleanness. The dust is everywhere.
Kim Thu, 10 July 2025
Exceptional
Tabrik Thu, 10 July 2025
Superb
Marta Thu, 10 July 2025
Exceptional
Ali Wed, 9 July 2025
very good
Liked: location bery good, staff so friendly
Disliked: breakfast, not good
Shubham Wed, 9 July 2025
Very good
Frances Wed, 9 July 2025
Great location and high quality...
Liked: Great location, perfect temperature, comfy bed, and spacious bathroom. Lovely spa.
Disliked: I used the teaspoon for a chocolate mousse and it was put back with the tea cups dirty. Which raised a question over general thoroughness of cleaning.
Taina Wed, 9 July 2025
Fully loaded hotel in the...
Liked: Beautiful, full service hotel has everything you could ask for (great room service, restaurants, pool, spa, gym). We loved the studio room for travel with our 10 year old son, we had distinct living areas which was wonderful after many days of travel together. In a highly accessible location to many london sights (if you’re looking for that) and a very easy stay.
Disliked: While this location is great for sightseeing it is not in or near a residential neighborhood. It’s a top notch facility but if you’re looking for quaint neighborhood vibes, this is not that. If you’re looking to pop out to a neighborhood eatery, that’s not accessible here but there is great food in the hotel. We stayed in a studio room with our 10 year old, where they got a private space for chilling and sleeping on a pull put couch. While the space was great, the pull out couch was not super comfortable and probably would not make for a great sleep for older kids or adults. It’s fine for littler ones but wouldn’t recommend for teens and up.
Kamilla Wed, 9 July 2025
Exceptional
Josie Wed, 9 July 2025
Great location with stunning room!
Liked: - Great location - Great staff - Great room
Disliked: - Poor standards of cleaning in the Spa- Glass shower door drags on the floor when opening - Shower twist tap not working - Visible dirt on the floor, particularly beside the clothes spinner dryer.The Spa really didn’t match the rest of the hotel! We thought the room service menu was lacking!