Park Plaza Westminster Bridge London Guest Reviews
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Stanley B, Mellie, Stockport, visiting Royal Festival Hall London Wed, 27 April 2022
Generally very good, but the little things do matter. Very good position by that river.
Liked: Nice room; comfy bed and good food.
Disliked: Maybe it's a result of Covid but bedmaking was not on the menu and room goodies like tea, coffee and milk were not replenished unless specifically requested.
Sarah Sat, 16 August 2025
Apart from one rude staff...
Liked: Good location
Disliked: 1 rude staff member who wouldn’t help me in booking a room the rest were very helpful
Sushil Sat, 16 August 2025
Exceptional
Maggie Sat, 16 August 2025
Exceptional
Tim Sat, 16 August 2025
Would definitely use this Hotel...
Liked: Excellent location and striking views of London
Esme Sat, 16 August 2025
Great hotel, comfortable and near...
Liked: Location
Disliked: Check in 3pm but seems to be normal for London
Natalie Sat, 16 August 2025
Gorgeous hotel , impersonal unfriendly...
Liked: Loved the room , the facilities, view of Big Ben was really something special to wake up to . Room was gorgeous. Swimming pool and spa are was lovely and nice staff.
Disliked: Bar staff , and the table service lady at the bar . All so miserable, especially the lady . Travelling alone with my child and all were the most unwelcoming people I’ve ever come across . Reception lady was poor with communication also. Felt very very impersonal and unwelcoming . If it was down to the hotel itselfI’d deffo stay again . If I wanted a slight smile or minimum welcome from reception or bar / table staff then deffo never again
Leah Sat, 16 August 2025
Superb
Liked: Complimentary upgrade as it was a special occasion - lovely touch
Disliked: Very expensive to add breakfast
Phil Fri, 15 August 2025
Very good
Liked: Excellent location
Disliked: Remains of room service left in corridor including wine bottle with contents leaking out onto carpet.
Kenan Fri, 15 August 2025
Exceptional
Liked: Kids play area is one of the best in UK, table tennis, PS5, VR games and various options are available for kids, breakfast is
Ilona Fri, 15 August 2025
Good
Liked: Big rooms, comfortable bed, big bathrooms, amazing location.
Disliked: Shower was leaking. Plumber was called but it was still not fixed. Carpet was wet in the room when we checked in. Water in the bathroom because of leaking shower.