Name: Park Plaza Nottingham
Address: 41 Maid Marian Way, Nottingham
Telephone: 0800 031 8416
Rating: 4.25

We wouldn't hesitate to recommend the PK Plaza, our 1st time here and hopefully not our last. One night stay for the Gladys Knight Farewell Tour 02/07/24. Luke has been a bonus to this hotel. I've dealt with him regarding several changes in my confirmation booking. He swiftly, professionally and with a friendly manner deals with any hiccups or rearranging with ease. The hotel is amazingly clean and modern, very comfortable and is in a prime location for all your city needs. Well done team, thanks from my sister and I. (Sunderland)

Liked: Cleanliness;warm, friendly staff and well situated in the city for everything one is interested in.
Disliked: Strange approach to underground hotel parking and accessing the entrance via an intercom buzzer, especially for senior citizens being newbies to the daunting city. Maybe a good call to highlight this to future clients that are not familiar with the hotel, especially from other UK cities.

Great hotel; lovely sized room; friendly staff.

Liked: Staff really friendly.
Disliked: Nothing.

Breakfast was excellent; hotel validated car park ticket so we only paid half price.

Liked: Staff were very polite and helpful and room was comfortable which made our stay very pleasant.

Exceptional

Impressed with size and cleanliness...

Liked: Clean spacious room
Disliked: All good.

Comfortable and convenient stay

Liked: Comfortable room

Good

Liked: Friendly Staff, bath, tv
Disliked: No car park. The bar didn’t feel like a bar.

Exceptional

Not in impressed and not...

Liked: the location is perfectly in the city centre
Disliked: the staff were not that helpful and the phone in the room never worked. I even tried the emergency line to see if anyone would pick but no one picked. Very bad for a hotel that states that they have room service. and why don't you have a toilet brush in the bathrooms. so strange and made me uncomfortable. What kind of customers you have been having ? people that don't clean their toilet after use?

Ideal

Liked: Central, clean, spacious and comfortable

Second time staying here. Would...

Liked: Staff were great. Bed was very comfortable and room spotless. Breakfast was very good.

Excellent stay and breakfast

Liked: It lovely and modern and clean
Disliked: The car park was a bit scary

A real treat!

Liked: The beds are amazing - like firm clouds, so soft and cosy, but supportive and great for quality sleep. Could hardly realise we were on a main road in the centre of the city; great noise cancelling windows and window dressing. Great service in person and virtually. It was a really fancy experience.
Disliked: It would've been helpful in the booking confirmation to have instructions to find the car park and how to alert the hotel to gain entry. A couple of spots of mould in the bathroom but just a tiny amount. Left request for breakfast on the door handle and checked the option for 6:30-6:45 but breakfast wasn't served until 7am at weekends. Ours arrived at 7:10 when I enquired about its whereabouts at 7. The quantity was generous and the quality good.