Park Plaza London Waterloo Guest Reviews
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Write a review
Claire Sun, 9 February 2025
Pleasant
Liked: Swimming pool, sauna and steam room are good and clean
Disliked: the bedroom looked very tired. The head board on the bed had large parts of the surface destroyed. The blinds were cracked and damaged. The room generally needs some care. The bed and pillows were quite hard.
Mahima Sun, 9 February 2025
Pleasant
Ali Sun, 9 February 2025
It's a nice hotel. I...
Liked: It's a nice hotel. I definitely recommend it
James Sat, 8 February 2025
Nice hotel but let down...
Liked: Main sections of the hotel are nice and the staff are polite and helpful. The location in Waterloo is very good close to bars and shops etc.
Disliked: The room was a bit tatty, the beds are not comfortable and unfortunately we had a bulb that kept flashing when turned on and a shower tray that would not drain. The water spilt out from the shower and flooded our bedroom floor. We were told the bulb had been fixed but it most certainly wasn't.
Aborayya Sat, 8 February 2025
Passable
Josh Sat, 8 February 2025
Very good
Gesmie Sat, 8 February 2025
Excellent service . Especially breakfast.
Liked: It was class and close to touristic sites. Breakfast was amazing, complete and delicious.
Disliked: The toilet door slide was the same as the bathroom one.
Joanna Sat, 8 February 2025
Great stay
Liked: Exceptional hotel that you’d want to come back to if you stay in London. Facilities are great, modern, the food from the restaurant was very good although I didn’t try breakfast. Staff were very nice and helpful. The room I was given had a wonderful view - thank you :-) you can see trains coming in and out Waterloo all the time but the room was very quiet which is great. Location is amazing too.
Disliked: I like the idea of digital communication and ordering things in the hotel via app, however it seems like the app didn’t work great so that could be improved. Staff were however very helpful so it isn’t a big issue.
Brandon Sat, 8 February 2025
Exceptional
Carla Fri, 7 February 2025
Exceptional