Park Plaza London Riverbank Guest Reviews
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Fajer Mon, 1 September 2025
Very good
Liked: Everything
Disliked: The location
Cheryl Mon, 1 September 2025
Lovely hotel in a quieter...
Liked: This is my second visit to the hotel. Check in a little confusing, especially as I had downloaded the app to save time, but the door man insisted on taking me and my luggage to check in at the desk, even though I said it was too early. Fantastic breakfast, but lots of waiting around for a plate or dish, as none anywhere? As I had been before I knew I could ask for pancakes or fried/poached eggs, but this time no waitress to explain or help at the table. Again I had to look for someone to ask?Good idea of offfering a bottle of wine or £10 voucher towards your meal, which I opted for, instead of housekeeping. Although I never used the voucher.Great location which was a lot quieter and less people around the area unlike towards Westminster bridge. Perfect for walking to and from Vauxhall station. Battersea power station and Chelsea can be walked, or take a uber boat. Great views of the Houses of Parliament. The pool, stream room and sauna was a great addition and very clean.
Disliked: Service at breakfast could have been better. Replacement of empty dishes and plates etc.
Sue Mon, 1 September 2025
Pleasant
Liked: We were starting our tour at this hotel
Disliked: The lobby, lifts and hallways are very dark
Rachel Sun, 31 August 2025
Enjoyable lovely stay
Liked: Location , friendly staff lovely comfortable rooms
Disliked: Nothing hotel was perfect
Liz Sun, 31 August 2025
Excellent location.fab views Excellent value...
Liked: We were upgraded, given lounge access and free breakfast all free of charge.
Barbara Sun, 31 August 2025
This is our go to...
Liked: We come here regularly and love everything about it- staff friendliness, room comfort, view of the river, food, location.
Valerie Sun, 31 August 2025
Superb
Liked: Lovely place, so comfortable and sleek design. Loved the spa area. Staff in the spa were great, so helpful and considerate
Disliked: Front desk staff were snooty and unhelpful.
Elaine Sat, 30 August 2025
Exceptional
Austin Sat, 30 August 2025
Highly recommend great value for...
Liked: Very clean and well presented. We got upgraded to a 1 bed suite we booked an executive double with river view. Staff were all excellent and eager to please. Price was excellent for what we were provided with. No complaints and looking forward to returning.
Kulkarni Sat, 30 August 2025
Great stay very helpful staff,...
Liked: Facilities were great, staff members were very attentive and made every effort to help us with our requests
Disliked: Room was not clean especially bathroom and we had to ask for additional cleaning to be doneBathroom sync was clogged. An engineer attended the issue promptly and fixed the issue. I do not think hygiene was maintained during the cleanup post fixing the syncThere were no water bottles glasses etc when we checked in but they were provided the next morning after the cleaningI think park plaza can do better than this