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Park Plaza London Riverbank eeee - 0808 281 2653
Park Plaza London Riverbank, 18 Albert Embankment, London -0808 281 2653
Area: Westminster - Houses of Parliament - Victoria
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BOOK ONLINE OR CALL - 0808 281 2653
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2002 Ratings)
1.1 miles from London centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
Located on the south side of the River Thames 2133 feet from the London Underground Park Plaza London Riverbank has free WiFi and air-conditioned rooms with flat-screen TVs. The hotel is set across the river from the Tate Britain gallery close to Westminster. The London Eye Houses of Parliament and Big Ben are all within reach. Waterloo Station is a mile away giving great access to the rest of the city and south of England. A fitness center which features free weights a pre-and post-workout stretching area and a range of TechnoGym weight resistance and cardiovascular machines is available at the property. Guests can also enjoy the indoor pool sauna and steam room facilities. Every room has a EU/US power sockets a large work desk laptop safe and a mini-bar. Some rooms have views of the River Thames and the London skyline. 24-hour room service is also available. Park Plaza London Riverbank houses the award winning Chino Latino that serves exotic Pan-Asian dishes featuring stunning views of the River Thames.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` telephone
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Arabic
` Dutch
` French
` German
` Italian
` Polish
` Portuguese
` Romanian
` Spanish
` Parking Available
` taxi service
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Park Plaza London Riverbank Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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3.5

Good - 3.5 out of 5

Bassem Wed, 18 May 2022

Good

Liked: room size is great
Disliked: noisy construction right in front of the hotel door

4

Very Good - 4 out of 5

Sonia Wed, 18 May 2022

Very good

4

Very Good - 4 out of 5

Lewis Wed, 18 May 2022

Very good

3

Pleasant - 3 out of 5

Barry Wed, 18 May 2022

Pleasant

Liked: View from room and location
Disliked: Restaurant like a cafe. Poor quality food. Room service App not working.

4

Very Good - 4 out of 5

Robert Wed, 18 May 2022

Very good

2.5

Fair - 2.5 out of 5

Aman Tue, 17 May 2022

Passable

Disliked: Bath tub kept clogging Rain Shower broken Tissues box was almost empty

4

Very Good - 4 out of 5

Morteza Tue, 17 May 2022

Very good

3

Pleasant - 3 out of 5

Hannah Tue, 17 May 2022

We wouldn?t stay again, we...

Liked: The breakfast was lovely and the bed was very comfy.
Disliked: The room wasn?t fully clean when we arrived - dirty cups in the room, dirty cups outside our room plus other rooms dirty room service sitting in the corridor from breakfast till 9pm at night. When they replaced the dirty cups the cups they gave us were still dirty - I just couldn?t be bothered to complain anymore! We had no robes in our room or towels, they replaced both but gave us children robes so had to ask again to be replaced The staff weren?t very friendly or helpful. There was a problem with booking the pool/sauna etc online system and when we went to reception we were told to go to the pool and sort it ourselves. We went to the pool 2 x but no staff anywhere to be seen. Eventually just went into the pool because we got fed up waiting. The pool itself didn?t feel clean, very cloudy and couldn?t see our feet. We were told that it is cleaned with sand and it is perfectly clean. There was hair and dirt floating in the pool, the steam room had mould/black stuff in the corner. Turned up for dinner to be told there was a private function and restaurant was closed and to go to another floor, the only menu we were given was the room service menu. There was two menus in our room - one for bar and one for room service and very similar menus apart from the price - huge difference. We went to the bar and only given room service menu which was very expensive compared to the other menu. When questioned we were told it was the only menu available. We were charged a 12.5% service charge but we it wasn?t table service and never got our sides. When I mentioned this to reception he argued with me and said this wasn?t true.Spoke to reception about our stay and said we were very disappointed with the service we had received, felt the price we paid they should of been better and had higher expectations. The staff member commented that we had been upgraded As if we should be grateful however I would of rather had a better experience and a standard room.

4.5

Wonderful - 4.5 out of 5

Tiv Tue, 17 May 2022

Great location within walking distance...

Liked: really friendly and efficient staff. Loved the pool and gym too

4

Very Good - 4 out of 5

Robert Tue, 17 May 2022

Very good

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Park Plaza London Riverbank 18 Albert Embankment, London