Park Plaza London Riverbank Guest Reviews
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Write a review
Penny Wed, 25 June 2025
Pretty disappointing.
Liked: View and pillows
Disliked: Room not clean when I got there, got a complementary upgrade to another room, went to room, also wasn't cleaned, went back down, after 30 minutes, got another room which didn't look hoovered, had sweaty cheese board on the side and smelled of cheap aftershave. TV screen kept losing picture every 20 seconds, chewing gum hanging up under the desk and hair in the bath. Breakfast for some reason was in the executive lounge and not the main restaurant and this may have been a mistake on my booking but there wasn't much to choose from but what was there was nice - lady in there was friendly. And our key card didn't work so I had to keep knocking to get let in as well!
Michael Wed, 25 June 2025
Too hot.
Disliked: The air-conditioning is the worst I’ve ever experienced in a hotel. Just appalling. The mediocrity of the air-con units capability to cool the room was just the worst. Spend two night sleeping in a hot room; very uncomfortable temperature. Even with the air-con on the coolest setting, and fan at top speed it was clearly not fit for purpose.
Paul Wed, 25 June 2025
Pleasant
Daniel Wed, 25 June 2025
Exceptional
Liked: room, location
Disliked: na
Cameron Tue, 24 June 2025
Superb
Weiye Tue, 24 June 2025
Exceptional
Harpreet Tue, 24 June 2025
Very good
Joseph Tue, 24 June 2025
best hotel in london
Liked: staff were outstanding as usual,location ,views ,easy access for taxis busses and tube
Neil Tue, 24 June 2025
Never go by the pictures.
Liked: Location was excellent for all the London attractions
Disliked: Paid for a river bank view by looking at the pictures on the website was a complete let down.
Aaron Mon, 23 June 2025
Good