Lovely hotel but a few...

Liked: I?ve stayed at Park Plaza in Park Royal which was amazing so knew I wouldn?t be disappointed with my stay at this hotel chain
Disliked: Upon entry room looked spotless but as I walked around there were clothes price tags on the floor and a scrunched up sticker.When leaving the hotel and making the bed look decent, two of the pillows were dirty and stained yellow in some sort of perfume oil which you could smell

Exceptional

Pleasant

Liked: Location
Disliked: Room cleanliness

Great staff

Liked: Juana was amazing on arrival. In general all the staff was super helpful and friendly. 8 mins walk from underground and a nice walk by the river if you want to sightsee.Boat bar across the street cool and convenient
Disliked: There was not an all length mirror for us to see full outfits

Very good

Liked: Friendly and helpful staff
Disliked: No dressing gowns in room so when using the pool had to walk back to rooms in towels as changing rooms not in use .

Great stay

Liked: Staff couldn?t do enough for you, very clean and excellent views from the room

Mr

Liked: The hotel is fine and clean
Disliked: Room service response was little slow but it?s fine

Nice staff and room -...

Liked: The ambience of hotel and style and view from room
Disliked: Breakfast - worst than the worst cafe - selection of food and cooked breakfast - go out to eat

Exceptional

Liked: Everything, second stay here and we love it! Amazing view of the river Thames and location is excellent. Rooms are amazing!!
Disliked: Phones struggled to charge quickly in the rooms