Superb

Loved it!

Liked: Location, room, cleanliness
Disliked: The view, wasn?t one.

Exceptional

Liked: Didn?t end up staying for three days and the hotel receptionist refunded on night. Very impressed.

Exceptional

Liked: Great location had a lovely gluten free afternoon tea
Disliked: Hasn?t it?s own parking but has a discount at nearby NCP

Passable

Disliked: Standard of the room. Requires maintenance and up keep

Very good

Liked: nice room,very clean,friendly at reception.
Disliked: poor service at the bar,because of covid19,to have a drink took too long,20 min. ridiculos.

Good stay but breakfast experience...

Liked: Great location and friendly staff, this is a regular preference for our stays in Cardiff.
Disliked: Even allowing for the inevitable challenges of delivering great service in the current climate, it would be worth the management rethinking the breakfast experience. There?s no doubting the quantity of items in the breakfast bag but the quality is lacking. An in-room picnic with plastic cutlery and no plates is only just fine. It would be so much easier to have plates and cutlery in the room when the fresh items are delivered. We recently had an excellent breakfast served in room at another establishment with fresh items including bread and pastries but the real difference was the tray, crockery, cutlery and the in-room coffee bags which far outclassed a belvita bar, a pot of yoghurt and two paper cups of coffee. Next time we?d think twice about paying for breakfast and think about other options....

Superb

Super clean, big beautiful room

Liked: I arrived here annoyed about not booking a different hotel, the moment I walked in the room I loved it, spacious room, comfy bed, sparkling clean. You step outside the hotel door and you have a nice location with bars nearby. Room service was fast and food was really good. Diana M