Passable

Liked: restaurant ; staff
Disliked: tv -reception was very poor on most channels ; noisy I was kept awake until 3am with nightclubs across the street

Superb

Liked: Great location next to Cardiff Castle and shopping centers. Very helpful staff especially Aya! They provide discount on front building parking. Spacious rooms. Great breakfast.
Disliked: Nothing it was perfect!

Exceptional

Cardiff open day, will return...

Liked: all nice, room not cramped, staff lovely
Disliked: it?s corporate but that?s fine. better than it says on the tin

Passable

Pleasant

Disliked: we have stayed in some nice places in Cardiff hotel wise and I thought I would book the plaza as looked amazing little more up marketbut I was very disappointed really, the beds where massive but so uncomfortable there was really loud music from Yates over the road and our room was right outside it so was going on till 2/3 amguests from hen and stag parties screaming and shouting along the corridor at 4am

Superb

Superb

Liked: Staff were lovely, including the maintenance staff who brought me a fan as my air con was playing up. They came to my room within 5 minutes of me phoning reception. Room was beautiful, first hotel I've been in which had netflix too!
Disliked: Everything was fantastic

Birthday treat

Liked: Nice airy room but a little dated
Disliked: Room could do with some tlc