Park Inn by Radisson Palace

Liked: Reception and bar service was very good. The room was clean and comfortable. Everything good, thanks.
Disliked: Nothing.

It was an all round...

Liked: Was in good location to amenities and train stationWe were upgraded
Disliked: It needed a bit of tlc in places I.e the bathroom

Absolutely dreadful

Liked: It was close to the venue where we were going to see a band
Disliked: Scruffy, dirty, very shabby facilities. The bed was extremely uncomfortable, great big dip in the middle, at least the sheets were clean.

Superb

Poor

Exceptional

Bad

Liked: Leaving
Disliked: I stayed here this week and I can say that’s there is some kind of scam going on with the Radisson hotels and Booking.com. I booked the hotel through booking.com and was given a price of £84 for a room with a free upgrade to sea view. This was clearly shown throughout the booking process . Once I booked I got charged £106.20 which I thought strange…I book regularly through booking.com and the advertised price is always what you get charged. Talked to the hotel and they weren’t interested. I talked to booking.com and they said if I could provide a screenshot of the price then they would refund…knowing full well that they have disabled this feature from their app. Now having to go through my bank to recover the money.As for the hotel…expensive for what it is. Needs a lick of paint and looks a bit tired and has a foisty smell. I’d advise that you don’t take your car as they have no carpark and if you use the adjacent carparks then you will be charged £25 per day. Not convinced I’ll be going back to Southend anytime soon.

Nice location with comfortable rooms

Liked: Location is superb with sea view and convenience. Aircon in rooms
Disliked: Parking is not free

Exceptional

Poor