I was playing at the Roadmender with my band and booked the hotel through ConcertHotels.co.uk. Because of the check in times we went to the venue first and played our set. Upon arriving at the hotel we were told they had no reservation in our name. Luckily I had a copy of our booking confirmation and the young lady behind the desk was very helpful in sorting out the booking and even gave us complimentary parking as an apology for the inconvenience.

Liked: Decent sized room; clean; comfy bed; good for centre of town.
Disliked: Water pressure not very good on 7th floor.

Good

Very good

Superb

Superb

Very poor

Liked: Located close to the town
Disliked: Bad experience in my first stay here. Booked for a double bed but got a twin bed instead. Reception and house keeping don't respond to internal calls. They don't even have toothpaste if you have forgotten to bring which is a basic facility provided by all star hotels I have stayed in

Poor

Liked: Bathroom
Disliked: The fact that we had to sleep 3 in a bed, so no sleep really. Restaurant also closed friday sand saturday night... not acceptable.

Superb

Superb

Couldn't pay in cash but...

Disliked: Couldn't pay in cash, they don't accept cash payments.