Complained to reception, received 2 new towels but still didn’t fill the conditioner bottle.

Disliked: Mucky Towels on arrival and no conditioner filled in bottle in shower.

I am in a wheelchair and the automatic door was out of order so me and my husband had to negotiate a revolving door, with a small suitcase. Even leaving the case in the lobby, it was very difficult fitting in me in the chair and my husband.

Liked: Lovely wet room; comfy bed; good pillows; good coffee.
Disliked: Dirty stained carpet.

Helpful staff.

Liked: Very clean.
Disliked: Cold room on arrival and slightly damp carpet.

Good

Good, comfortable place to stay.

Liked: Good bed and shower. Enjoyed using pool and saunas.
Disliked: Not enough decent seating at breakfast. WiFi not good. Couldn’t get my favourite channel on tv. (Itvbe)

Hotel is very pleasant

Liked: Clean and fridge in the room.
Disliked: View

Nice room, but other facilities...

Liked: The room was a good size and well appointed.
Disliked: The pool and gym were really disappointing, especially the pool which was so salty it was unusable

Exceptional

Fantastic stay

Very good

Exceptional

Comfortable stay

Liked: Comfortable bed. It also has a good gym and spa facilities.
Disliked: The service was lacking slightly. I asked for my room to be refreshed during the day and it was not - it was completely avoided. This was interesting considering the staff specifically made me aware to request it if I wanted it.