Exceptional

Comfortable

Was very clean, needs more...

Liked: Very clean
Disliked: Staff not very helpful, not enough staff was kept waiting several times , breakfast sparse and burnt

Exceptional

Liked: Made us feel so happy didnt want to leave.manager Phil went above and beyond could do enough for us,manager Greg was a ball made us feel so welcome and restaurant manageress Hayley was amazing. Can't wait to return,thank you so very much.
Disliked: Nothing

Lovely hotel, walking distance to...

Liked: Our room was amazing, the food was great, but the thing that stood out for us was the friendliness of the staff and how willing they were to help. Phil in particular was excellent - such a great people person and problem solver. We felt that nothing was too much trouble.
Disliked: N/A

We were greeted on arrival...

Liked: Very clean and well managed
Disliked: NA

Very good

Very expensive, poor parking facilities,dated...

Liked: The food , it was a wedding I was a guest at
Disliked: The room was unbearably hot, too hot for comfort, no radiators were on . Hot pipes running along the wall

Exceptional

Liked: Nothing was too much trouble and a lovely warm welcome on arrival
Disliked: The entertainment was a little load as we could hear it and we were on the third floor.