Exceptional

Liked: Great hotel, the entertainment, the friendly staff couldn't do enough for us. The chef is spot on

Bad

Will be coming again.

Liked: Front staff extremely friendly and helpful couldn't do enough for you, as a solo traveller it put me at ease. The room was excellent just like on the picture, clean and well presented had everything in the room you needed, like the fact that you had a buffet style choice for breakfast and easy to order the full breakfast as you wanted it. There was a large party for a wedding function didn't hear a peep and slept great.
Disliked: As much as the rooms are amazing the down stairs and dinning area need a little up dating, where I sat in the dinning room I had to hold my coffee everytime people went past the table was swaying quite alot and as there was a wedding there there was quite a few people coming through and gathered linking up for buffets made me feel abit freaked out.

Very good

Exceptional

Liked: Lovely friendly hotel very nice room with a sea view good value for money lovely breakfast

Lovely break away

Liked: It’s always clean and friendly
Disliked: It was too warm … in all areas the heating was full blast and just too hot

Good Deal

Liked: Lovely hotel great location great all inclusive deal includes tram ticket bingo ticket light lunch 3 course meal assorted drinks between 3-10pm breakfasr
Disliked: Room has over shower bath which was a pain to get in with bad knee

Great for couples of all...

Liked: The room, although a little small was the perfect size for us and our one night there. The Seaview room was lovely and was great to look out onto the view with out cup of coffee in the morning.The staff were very accommodating.They have a lovely modern room for functions, we're getting married and wanted to check out the potential venue.We didn't have any food but we saw other customers food being brought out and it looked delicious.We will be eating there next time we stay as we had already booked another place before arriving.The bathroom was clean and the shower was a great size and powerful.The small bar was lovely and cosy and we had one drink before we headed up for the night.There was entertainment on which we didn't go and watch.The location was ideal on the north shore, not too far away from local attractions and quiet away from bars and clubs.Great for couples of all ages.
Disliked: There was nothing that we didn't like about the hotel.

I would definitely return as...

Liked: Staff were extremely friendly.
Disliked: Beds were extremely uncomfortable, the springs from the mattress were protruding. Stains on the cover that is on the bed, it looked like blood stains. Mold in the bathroom. Extremely worn down room.