Provided what I needed to...

Liked: Breakfast not included due to Covid-19. Proprietor, however, very kindly allowed me to use his dining room to eat my takeaway meal on Wednesday evening and provided cutlery and condiments. Location was good being only 10 minutes from my intended destination.

Exceptional

Great location and friendly owners

Liked: Property is run by a friendly couple who own the building. Flexible with arrival times and limited free on street parking in front of building.
Disliked: Old fashioned and poorly decorated interior, but I guess that?s fair for the price. Cleanliness was my main issue. I had to ask the owner to clean the sink again as it was clearly not clean. Even after the second clean the splash board had a dirt stain on it I could clean with my wet fingers. Some Spider webs on ceilings and dust on skirting boards and on top of lights. Bathroom floor mat still had long hair from previous visitor on it. I liked the couple and don?t like leaving a negative review, but a little disappointed that the room was not cleaned properly after I pointed out the poor cleaning of the sink, especially considering current COVID guidelines.

Room as you would expect...

Liked: The host was really friendly and interesting to talk to and made me some great food
Disliked: There wasn't much visible signage about COVID-19 to remind guests what they should/ shouldn't be doing, whereas other places I have stayed everyone has had to wear a mask in public/ shared spaces in the hotel.

Exceptional

Liked: Lovely guest House, lovely hosts, great breakfast. Highly recommended.
Disliked: Nothing to dislike

Friendly clean good value and...

Liked: Didn't have breakfast although it was offered Arrived later than expected because of traffic the owner kindly ran us to the castle to save time and parking expenses
Disliked: We have no complaints

Exceptional

Liked: Great location! Walking distance to Warwick Castle, the train station and the city centre. The property is clean and well managed. Ata?s breakfast is just fantastic.

Awkward & Cold Reception.

Liked: The next day, the hotel owner was friendly and quite helpful in offering sightseeing tips. The hotel is within walking distance to everything, so that was convenient. The room was ok - mattress a bit spring felt through the added padding.
Disliked: Upon check in, myself & my mate were greeted by the owner - an elderly gentleman. We both got the feeling that we were not welcome at first and we were bothering him. He didn't introduce himself and wanted to know where we came from (Manchester) then proceeded to tell us that Manchester is locked down and he wanted to know where our masks were. I explained that wasn't the case, Manchester isn't locked down & we could put masks on, but we were 2m apart. Then he asked me if I read the description of the hotel properly on the internet. (??) He pointed out that he only accepts cash but when we asked for a receipt, he said that he has to pay booking.com a fee as we booked through that service so he asked how did we want the receipt written as he couldn't put £180.00 on the receipt.. In my experience, the receipt is an acknowledgement that the sum of £180.00 exchanged hands. How the hotel owner breaks down the funds and pays a fee to booking.com is not my concern and shouldn't reflect on the monies passed from us to him on a receipt. Regardless, it was an awkward situation and we didn't get a receipt. The entire reception was uncomfortable and I almost turned around and departed. However, we got through it. Over all, it was a good stay, but we'll not stay there again as the poor reception we received just put us off.

Good

Liked: The ower was friendly and hopeful
Disliked: The room needed bit up dating but clean and comfortable