Paragon Casino Resort

Really enjoyed everything except for...

Liked: Staff was great
Disliked: No breakfast/dinner buffet during week. An I had to pay twice because booking.com didn’t do my reservation correctly. But was reimbursed by staff once they figured it out.

Good

Passable

Exceptional

Exceptional

Liked: Everything was great during my stay! I had an unexpected emergency come up right after I checked in and couldn’t stay the night, but guest services didn’t hesitate to offer me a complimentary night for the future. Excellent customer service — truly appreciated!

Exceptional

Very good

I would stay there again

Liked: The dinner buffet was excellent though a little pricey. The indoor pool was nice other than being fussed at because we only had pink armbands and the pool party required a purple armband. Then the front desk staff and pool staff gave conflicting information on where to obtain a purple armband. The drinks at the casino were great!
Disliked: The worst thing about our stay was housekeeping. We stayed 4 nights and they never came in our room. They brought 4 towels and washcloths to our door on our 3rd day there after my husband stopped someone in the hallway. Our trash and dirty linen was not removed from our room until the day before our departure when we set it out in the hallway.

It was great

Liked: Just visiting family
Disliked: To win in the casino