was nice, will probably go...

Liked: the view of the harbour
Disliked: over priced

great hotel - felt luxurious

Liked: fantastic room
Disliked: sea view would have been better

Exceptional

Excellent hotel in a great...

Liked: Location was excellent. We were going on a cruise and the hotel is joined to the cruise terminal. It is well positioned for the harbour, downtown area and Stanley Park.
Disliked: The hotel uses their own finance system for accepting card payments. When we checked in, we were dismissively told that the Mastercard had been declined even though it had worked elsewhere. The following day I approached a different member of the reception staff who could not be more helpful. He experienced the same problem using the hotel system but tried the card through an alternative point of sale machine (at reception) and the payment went through without a hitch.

Excellent Location at a Price

Liked: very convenient location for walking around and easy boarding for cruises.
Disliked: Price was a bit out of range.

Good location but they need...

Liked: Location was very good. Big airy hotel.
Disliked: Reception staff were good but getting attention and service in the dining room could have been a lot better. One member of staff was attentive when we eventually got served but explained that room service was the priority so we had quite a wait.

Exceptional

Exceptional

Liked: It was an exceptional hotel, incredible location, and unbelievable views! Would stay here again!
Disliked: I can?t think of a thing!

Okay.

Liked: Location was good as we were taking a cruise from Canada place.
Disliked: Breakfast could have been better, food was overcooked, and overpriced.