Name: Pan Pacific Toronto
Address: 900 York Mills Road, North York, ON
Telephone: (888) 406-7656

Pan Pacific Toronto Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

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Very good

Good

Liked: Friendly staff
Disliked: I wanted the garden view without a balcony but I was told it was all booked. The balconies are not well-maintained

good place to stay

Liked: nice property
Disliked: better service it was too cold and I could not control the temperature I asked for a wine glass and it was very difficult for them

Poor

Liked: The rooms were spacious and clean, plenty of amenities at the hotel.
Disliked: The air conditioning was down and the rooms were quite hot. the elevators were under construction and seemed to have a mind of there own when opening and closing the doors, Plus the parking isn't included in the price which isn't mentioned when booking.

Very good

Liked: Room was comfortable and spacious. We did not have breakfast at the hotel.
Disliked: The very loud sound of the air conditioner. Every few minutes it would make a loud noise. We turned it off when we were there and on when we were away to cool the room. On very hot days we had no alternative but to switch it on.

Housekeeping keeping the door open

Disliked: The housekeeping staff put a stopper to our door and forgot to remove it, we arrive to the hotel and saw the door opened and unlocked. We don’t know how long this is open for and management didn’t give any reply on that. They promised to check CCTV to make sure no one else entered but did not give a reply. We demand security to come with us when entering the room as we are not sure if there are anyone in there. The house keeping only did half of the work, floor isn’t vacuumed, rubbish is not cleared from the bin and missing some towels. This is outrageous!But the night shift housekeeping staff when came to tidy up was super nice.

Very poor

Liked: Good location
Disliked: No air conditioning