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Pan Pacific Melbourne eeeee - +61-8-6118-7273
Pan Pacific Melbourne, 2 Convention Centre Place South Wharf, Melbourne -+61-8-6118-7273
Area: Downtown West Collins - Southbank
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BOOK ONLINE OR CALL - +61-8-6118-7273
4.55
HOTEL RATING: 
WONDERFUL
4.55 out of 5 (1611 Ratings)
1.1 miles from Melbourne centre
BOOK ONLINE OR CALL - +61-8-6118-7273
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Hotel Description
Pan Pacific Melbourne offers luxurious and stylish accommodations with panoramic views of the city Port Phillip bay or Yarra River. Pan Pacific Melbourne has direct internal access to the Melbourne Convention and Exhibition Center. Crown Casino is a 20-minute walk and Melbourne Tullamarine Airport is a 20-minute drive away. All air-conditioned modern rooms at the Pan Pacific Melbourne include floor-to-ceiling windows with stunning views. Each room has a work desk a mini-bar and tea and coffee making facilities. Each room has a flat-screen TV with satellite channels. There is 24-hour in room dining available to all in-house guests. Breakfast is also available though the in room dining menu located in guest rooms and orders can be placed through a food order system. Pan Pacific Melbourne offers concierge services and the 24-hour front desk can arrange dry cleaning currency exchange and babysitting. It offers facilities for business meetings and events.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
A
Business Center
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Restaurant
` Golf Course
` Meeting/Banquet Facilities
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Snack bar
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Audible alarm
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Pan Pacific Melbourne Guest Reviews

Overall Average Score: 
Wonderful (4.55 out of 5)

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4.5

Wonderful - 4.5 out of 5

Emma Wed, 26 January 2022

Excellent stay

Liked: Staff professional and knowledgeable, nothing too much trouble, room large, clean and comfortable with fabulous view down the river, breakfast lovely, great variety of choice

5

Exceptional - 5 out of 5

Athopestravelling Wed, 26 January 2022

Exceptional

5

Exceptional - 5 out of 5

Angela Wed, 26 January 2022

Exceptional

Liked: super big rooms

4

Very Good - 4 out of 5

Vlasta Wed, 26 January 2022

Very pleasant and comfortable stay

Liked: Generous buffet style bfast but pleased to find out chef made omelettes to order - we weren't keen on buffet during covid. Great comfy bed, very good blockout blind, friendly staff, easy parking process at dfo.
Disliked: Coffee made by bar staff didn't hit the mark but it was great to be offered it.

5

Exceptional - 5 out of 5

Ashik Wed, 26 January 2022

excellent for family!!

Liked: family rooms are fantastic
Disliked: bathroom could be bit bigger and better fittings

4.5

Wonderful - 4.5 out of 5

Siroos Wed, 26 January 2022

Superb

5

Exceptional - 5 out of 5

Louise Wed, 26 January 2022

Exceptional

5

Exceptional - 5 out of 5

May Wed, 26 January 2022

Comfy Room

Liked: The friendly staff members, the view, the quietness of the room, the comfy bed and fabulous buffet breakfast
Disliked: The key swipe inside the lift, take awhile to get it right, but no big deal

3.5

Good - 3.5 out of 5

Sarah Wed, 26 January 2022

Good

3

Pleasant - 3 out of 5

Christopher Wed, 26 January 2022

Decent place to stay, but...

Liked: Room was generally modern and seemed well designed. The automatic blackout blinds were a great feature. Bathroom was large.
Disliked: The overall experience lacked a few things I would expect in a 5 star hotel. On arrival there was no doorman on duty to assist and all the drop off spots were occupied by parked cars so we had to bring our bags ourselves from the Wilson Parking garage. A number of amenities were missing from our room and only provided on request, including slippers and 'do not disturb/make up my room' signs. Housekeeping also left a dirty rag in our room on day 2 which was not collected even after the room was cleaned on day 3. Day 3 housekeeping was only provided when requested, even though the 'make up my room' sign had been on the door for several hours.More concerningly, on the second night of our stay we awoke around 1am to a strong smell of cigarette smoke in the room, coming from the bathroom ventilation. We called reception and were informed it may be someone smoking illegally and security would check the fire stairs. After around 40min the smoke dissipated. Besides being uncomfortable and causing health concerns due to inhaling second-hand smoke, this incident makes me question how COVID-safe the hotel is, because clearly contaminated air from other rooms or parts of the hotel is moving between rooms due to the poor ventilation set up.The location of the hotel is definitely less convenient than most other hotels in and around the CBD for the average tourist, but may be convenient if you are visiting Docklands, the convention centre or Crown Casino.

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Pan Pacific Melbourne 2 Convention Centre Place South Wharf, Melbourne