Palm Tree Club Miami

I love it here and...

Liked: I love being by the ocean …. Looking out of my balcony room was so relaxing and peaceful.
Disliked: It may not be fancy for some…. But a little remodeling and an new elevator will definitely take it to the top

The staying was a disaster...

Disliked: Timeline of 3 days reservation:I arrived on 29 July 05:30pm with normal conditions but at night (01:00am) the collapse of electrical system affected us.No elevators, air conditioning in the room, no fresh drinks, ice anywhere, machines, coffee etc. No TV affected us also very much.Next day on 30 the Hotel emergency response cell informed about options to customers, be relocated or be refunded.Due to lack of mobility of my wife on stairs and heavy luggage, we could not move to another hotel during the night as other customers did, our option was to be refunded.On 31 a few things improved along the day and solved at the end of the day. During the night TV restarted.In conclusion, our staying was a disaster due to your conditions, we had only 12 hours of normality (6+6 hours). We needed to be out on fresh places and return to hotel to change clothes and minimum staying.At the moment I m waiting for an official response to my request of refund.It might be probable to begin an action under US laws for this cases.

The hotel is not really...

Liked: The swimming pool was nice and okay size. And the view over the water was very nice.
Disliked: The hotel was very noisy we had a connecting room and from under the door we could hear the neighbours. The restaurant is open at 11 a.m., so it's no good for breakfast time, especially with kids that wake early.

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