Palm Inn Hotel near Tyler Mall Riverside

Bad

Liked: Nothing.
Disliked: There was roaches. The bed was super uncomfortable. It was not clean whatsoever.

Passable

Passable

It's a pleasant, quaint little...

Liked: I had read some reviews of this place before I booked with them. A word that I remember reading was DISAPPOINTING. I was worried about that up to the point of booking with them but when I walked into the room, I was pleasantly surprised. The size was larger than expected and surprisingly clean and well kept. I had a quiet and peaceful stay.
Disliked: Wifi was spotty at best and was on and off during my stay. I was able to do what I needed to do but it just took longer than usual to get started and finished.

Superb

BEWARE DON'T STAY HERE!!!!

Liked: The staff were very nice & courteous.They were able to give us downstairs rooms close together as we all have back issues & knee issues!! Was so appreciative of that!!!(ROOM#302) Got in the rooms & the bedding had burn holes & cuts in the coverups. There was only 2 bath towels & 1 hand towel. Went to get get a wash rag & they were out. Went to get more bath towels & they looked dirty. There were small roaches in the bathroom. We had pups & there was larger roaches in their food. There was stains/ markings on back of main door & wall beside it. The bed spread smelled like they fumigated. Three of our family members stayed in another room & same situation, but they also had broken window in their room that was taped up. They also had an outlet with no cover & their smoke detector was GONE!!!(ROOM 304) I was so upset at how the place looked & horrified about the roaches/water bugs!!! IF we hadn't been stuck that it was NON REFUNDABLE, I would have cancelled & got my money back. We would have bought a tent & slept in our families yard!!!. We think the staff was great that's why I feel bad leaving such a bad review, BUT NOT HAPPY ABOUT THE STATE OF THE ROOMS!!!

Poor

Liked: The hotel appear to be nice on the outside but the inside was filthy the walls are dirty the shower curtains are dirty I had no face towels the towels that were in there with dingy and Staind and the lock on the front door was loose my comforter on both beds had a few burn holes and stains

I mean ik what I...

Disliked: They freaking charged an extra 50 bucks after booking the room, without being able to get a refund on the room

Good