Palazzo Niccolini al Duomo

Superb

Exceptional

Beautiful, historical hotel with a...

Liked: The location was second to none. The Duomo towers above you the minute you step outside the front gate of the hotel, and all other sites of interest in Florence are within walking distance as well. At the same time, the minute you enter the hotel, the hustle and bustle of the city subsides, and you can get a welcome respite from the heat and the crowds (we were there in July; thankfully, there was excellent air conditioning in our room).The entrance, a little unusually, is on the second floor, but there is a small lift to take you up there as well as a broad stone staircase. The inside of the palazzo is stunning and authentic, yet intimate. The small breakfast room is full of frescoes and antique furniture, and it feels almost like sitting in a dining room rather than a hotel. There are only 12 rooms in the hotel, and this boutique feeling is present throughout. We had booked a junior suite but were upgraded to a suite, which was just lovely. We got the impression that they willingly do this whenever possible. Our rooms were beautiful and generous, with original floors and furniture, and it felt just right to experience the renaissance city of Florence this way. There was an espresso machine in our room, which was appreciated, and in the afternoon, there are complimentary tea and cakes in the dining room, which was a welcome touch.All of the staff were kind, down to earth and helpful, which we appreciated so much (having had other experiences at other palazzos in other cities). Upon check-in, we were shown to our room and told 'this is your home away from home for the next three days', and it truly felt that way.
Disliked: Breakfast was lovely and had a decent selection of everything, and so we were surprised that the coffee was cold. When we asked for new coffee, it was immediately made, and we could also order cappucinos. However, you expect warm coffee to be readily available. We often like to make use of room service when visiting larger cities if we're tired from walking, but we felt it was a little too expensive here, which was a shame.

Palazzo Niccolini al Duomo is...

Awesome & amazing

Liked: Everything. Very helpful staff indeed, could not do enough. Great on site parking too. The room was amazing.
Disliked: Nothing

Exceptional

Liked: The staff are wonderful and the hotel is beautiful.
Disliked: If you can, I would upgrade to a larger room. Ours was very small.

Excellent location, jacuzzi bath, helpful...

Liked: Excellent location, helpful staff, great breakfast, big room, jacuzzi bath.
Disliked: Can’t watch Netflix or cast tv

Exceptional

Excellent

Liked: It was in keeping with the city beautiful and fitted in with renaissance feel
Disliked: Nothing