Palacio Royale Inn Signature Katy

Passable

Disliked: The hotel had roaches and was not cleaned well

Bad

Very good

Friendly, clean and convenient

Liked: From the front desk check in to the clean comfortable rooms to the checkout was smooth. Being right off the highway made it easy to find and get where we needed to be. Loved having the directv in the room for many options to watch while being in our room and for our kid. The room and bathroom were very clean. Fridge and microwave were also nice to have in the room.
Disliked: The beds and pillows could use an upgrade but they weren't terrible. Pillows were to big to sleep on and mattress had indent in middle of bed making you fall to the middle while sleeping. The walls seemed a bit thin, could hear the upstairs room all night and anyone in the hallway but thats not necessarily the hotels fault. Just rude guests that dont think about others.

Exceptional

Passable

Liked: The mattrass needs to be replaced completely. I was initially put in an uncleaned room and was changed upon complaining.

Pleasant

Exceptional

Superb