Palacio Royale Inn Boutique Katy

Exceptional

Liked: I liked how the staff was nice, polite and very friendly.
Disliked: The front desk worker was not feeling him at all.

Very good

Exceptional

Exceptional

Will stay there again

Liked: Convenient, clean, onsite laundry.
Disliked: Had some shady characters hanging around outside

Disappointing

Liked: The price was a good value and the front guy was helpful.
Disliked: 1rst room smell like marihuana, sheet had stains overall room was not acceptable. We where later transferred to a new bedroom which was acceptable with no smell and clean sheet but that is the least you would expect in a hotel room.

Very good

It sucked!!!!

Liked: The shower was the cleanest, excellent water pressure, that is only part of the hotel we cared for.
Disliked: I asked 3 times for towels for our showers, never brought them. I had to walk to office to ask again and receive them, it seemed to be a big deal. The staff was not friendly at all, at check out, the guy guy didn't say one word and seemed to be in a very bad mood. The gym key card didn't work, the bed sheets when we first got to our room seemed to be the ones from previous guests, you can tell when fresh sheets are on a bed. And the comforters were all stained. We drove 20 hrs and just wanted to crash in a clean comfortable bed. My bed literally seemed like it was from a dumpster, one side of the mattress was completely worn out, the other side was half sunk in half hard, didn't sleep. There were a few customers there that seemed to be a bit nibby, asking for things I was not comfortable with. We were on second floor by an ice machine that did not work. Will never go back to this place again!!!!!

Very good

Disliked: Breakfast was very plain no scrambled eggs nothing much to offer