Palacio Julio Hotel

Perfect in every regard. Stay...

Liked: The hotel is one of the loveliest properties I've stayed in - most anywhere in the world. It is palatial with a grand staircase leading to the slightly elevated next level - an ebony grand piano as the centerpiece with a cobalt stained glass ceiling. The rooms are immaculate, large, bed & bedding comfortable. My room had an immense (double picture window) view of the cathedral AND La Compania. The location is perfect - about 2 blocks from the zocalo & the heart of the city. The staff was helpful and gracious. Breakfast was a feast - served in a sunny dining hall. I would absolutely, definitely recommend this hotel if you're staying in the Puebla area. Be sure to take a tour to Cholula and Atlixco!
Disliked: Honestly - everything was wonderful. Stay here!!

Exceptional

Superb

Liked: The hotel itself, especially the lower part of the building, is fantastically beautiful. The breakfast was very good and in a nice quite fancy room. Beds comfortable, terrace had a nice view. Would book again for sure
Disliked: Can't really think of anything

Superb

A beautiful, very comfy place.

Liked: The location, the decoration and ambience its wonderful, also the quality of the food served. it takes you to another place.
Disliked: The a/c in the rooms needs to be up dated ( they are a little old and miss features of the new ones) and the pool should be improved and be covered or under ceiling in a closed space and not in an open one, because the city almost always has ashes from the volcano that end up in the pool, and in night time is windy and cold, so you cannot enjoy it.

Great hotel!

Liked: Liked - location, the apartment, the breakfast, the architecture of the hotelDislike - the gym

Very good

Very very good!

Liked: Excellent location, clean, great staff, nice building and facilities. All good!

Beautiful property in the best...

Liked: We spent 6 nights at the Palacio Julio Hotel, which is in a gorgeous building in a spectacular location 2 blocks from the central zócalo. The area is lively in a very good way but as soon as you go through the doors of this beautiful hotel, all the noises fall away. The public areas are housed in the historic sections of what used to be a private house and a private "palace." Furnishings in the public spaces are attractive, though devoid of warmth or character. The rooms are very modern, quiet, and supremely comfortable. We were on the 8th floor (top floor): both our room and our shower had incredible views of the various volcanoes surrounding Puebla. Staff is very attentive, friendly, helpful and professional. Rates included a full breakfast and the restaurant is open all day for lunch and dinner. We loved our stay there and would go back in a heartbeat.
Disliked: 1) We got a recommendation from the hotel for a tour to a couple of "pueblos mágicos" through an outfit called Gozamex Ecoturismo. We do NOT recommend this operator. The price listed on the brochure was 1,500 MXN per person, so 3,000 MXN for us as a couple. When the hotel specified that we wanted an English-language tour, they said that would cost an extra 1,500 MXN. No other tour operator we've ever used has done that. The driver was a good driver but the van, beside being ancient, was a complete mess: trash everywhere, very old seatbelts that don't adjust (I had a welt on the side of my neck from the digging of the seatbelt); very low seat backs with no headrests: super dangerous in the case of a crash. The guide's English was passable but his energy level was very low and he showed no interest in us or answering any of our questions. There are plenty of tour operators and we'd suggest going to the tourist office (2 blocks away) to find something more professional.2) Glasses in the rooms/bathrooms should be changed daily.