Palace Inn and Suites Baytown Guest Reviews
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2.7 miles from Baytown centre |
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John Sun, 17 March 2024
Exceptional
Keith Sun, 7 January 2024
Terrible
Liked: They refused let me stay..Like my money back Keith Blair
Disliked: Wouldn't let me stay
Hemby Sun, 7 January 2024
Exceptional
Hall Sat, 6 January 2024
Very good
Darius Tue, 19 December 2023
Awful to say the least.
Liked: Price
Disliked: Was dirty and filthy
Anonymous Thu, 7 December 2023
Bad
Audrey Tue, 5 December 2023
Bad
Angel Sun, 3 December 2023
Good
Dorothy Fri, 17 November 2023
Book at your own risk....
Liked: Location.
Disliked: Staff. They are rude. They are not personable at all. They have very short tempers and quick to snap. They will gladly take your money. And not have your room. And then no refunds. They were great. Now their new staff is AWFUL. And pretty sure she is a child herself. 🙄 I booked a room online DAYS in ADVANCE... i even called and asked for a KING SMOKING. They said they confirmed it. BUT They didn't have a king room when I arrived. Not even a non smoking king room. They refuse to refund me.... The front desk lady threw my ID at me when I asked for it back.I was speaking to her boss on the phone. So guess what I did. Yup. I tossed the phone right back at her. Am I wrong? Sure. But she is even worse, in my opinion. She's the face of the company. The facilities have gone down a lot. Their rugs are shredded in almost every room. The top bed cover is almost ALWAYS dirty. They don't wash every time. They just put it back on. They have burn marks on their beds and sheets. Don't care to replace. They have dirty floors. The cleaning ladies clearly don't mop. They don't clean the walls. They always have gross stuff on them.There are always sketchy looking people hanging around outside. Sitting on the stairs blocking your way to your room. Sitting out in the parking lot just watching. It's creepy. This was a BLESSING that they didn't let me stay. However, I want my money back. Since I DIDN'T get the room, I BOOKED days in advance. AND called to.confirm it. Absolutely ridiculous.
Lopez Wed, 18 October 2023
Bad