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Palace Hotel a Luxury Collection Hotel San Francisco eeeee - (855) 266-7297
Palace Hotel a Luxury Collection Hotel San Francisco, 2 New Montgomery Street, San Francisco, CA -(855) 266-7297
Area: South of Market - Moscone Center
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BOOK ONLINE OR CALL - (855) 266-7297
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (758 Ratings)
0.5 miles from San Francisco centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Famed bars an awe-inspiring crystal chandelier restaurant a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco's vibrant Union Square is 5 minutes' walk from Palace Hotel. Leather tufted headboards 11-foot ceilings bedside lighting high thread count linens and pillow-top bedding set the stage for a luxurious night's sleep in each room at the Palace Hotel a Luxury Collection Hotel San Francisco. High-end luggage inspired desk tables and the bathroom vanity transport guests to the Palace origins with modern finishes. A 48-inch flat-screen satellite and streaming enabled TV marble bath rain shower and back-lit bathroom mirror completes the design. Inspired by west-coast impressionism layered deep plum midnight blue and shades of gray textiles create a rich coastal atmosphere. Restored architectural elements like a solid oak door from 1909 and brass monogrammed door knobs are featured. Custom sofas in a separate seating area and Market Street views are featured in select suites. Austrian crystal chandeliers hang from a light-filled glass rotunda surrounding The Garden Court restaurant. Breakfast lunch and signature tea is featured during the day. Savory bites handcrafted cocktails curated wines and decadent desserts are served in the evening at the GC Lounge. Guests can enjoy innovative cocktails craft beers bold wines and shareable artisan cuisine at the Pied Piper home of the Maxfield Parrish mural The Pied Piper of Hamelin which was commissioned as gift to San Francisco to honor the hotel's reopening in 1909. Boasting sexy contemporary d├ęcor the Pied Piper is a San Francisco legend and the perfect place for an intimate individual dining experience or a social celebration. Under a glass dome with city views an indoor pool surrounded by chaise lounges and spas is featured. Tucked away on a high floor this key card access oasis also features spa services and a 24-hour fitness center that overlooks the pool area through floor to ceiling windows. Marble baths and spa showers are featured in the changing rooms. Palace Hotel a Luxury Collection Hotel San Francisco is 20 minutes' cable car ride from shopping and dining at Fisherman's Wharf. Offering a 24-hour concierge service the concierge can connect guests' to restaurants designer boutiques cable cars rides the Embarcadero Ferry Building Chinatown Oracle Park cultural museums and theaters.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` bathrobes
` Hiking
` Wheelchair accessible
` On-site parking
` indoor pool
` Poolside bar
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` French
` German
` Italian
` Korean
` Portuguese
` Russian
` Spanish
` Happy Hour
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` taxi service
` yoga room
` Shops on site
` Light therapy
` Sofa
` Pub crawls
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Chinese [Cantonese]
` Scale
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Room and suites access through exterior corridor
` Electronic room key
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Hot tub/Whirlpool
` Indoor Tanning
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Separate shower/bathtub
` Accessible route to fitness center
` Toiletries provided
` Tour services
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Airport shuttle (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Palace Hotel a Luxury Collection Hotel San Francisco Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

5

Exceptional - 5 out of 5

Lawrence Tue, 26 September 2023

Exceptional

4.5

Wonderful - 4.5 out of 5

Maria-ira Tue, 26 September 2023

Superb

3.5

Good - 3.5 out of 5

Amanda Sat, 23 September 2023

Great location for all the...

Liked: Central location and well appointed
Disliked: Room too far from reception. Room service attendant entered room whilst I was in bed

3.5

Good - 3.5 out of 5

Richard Fri, 22 September 2023

Good

2.5

Fair - 2.5 out of 5

Eugene Tue, 12 September 2023

Passable

Liked: Good breakfast. Nice atmosphere. Comfortable beds. Early check-in.
Disliked: Very much disappointed with this 4 star hotel (should we say 3 max) 1. While checking in some woman from the party held in the lobby accused my wife of stealing her purse 2. The hotel does not explicitly state that breakfast is included for 2 adults only per room! All other adults will be charged an additional 44$ per breakfast per person 3. When we booked the room we ordered a crib, which was not in the room, and we had to call room service and wait. 4. The sofa bed sheets and blanket were not in the room - we had to call room service again and wait. 5. The washing toilet was terribly creaky, as it was really old. 6. I was advised to reserve a table for breakfast. I went to the concierge an evening before and she confirmed the reservation. Next morning we went for breakfast and neither my room nor last name were on the list. 6. All sorts of extra payments are super confusing - deposit 170$, authorization for breakfast 38$, then actual charge for a breakfast...and nobody explains what that is for. 7. Unfriendly arrogant staff. 8. An old cheap Keurig coffee machine in rooms. Seriously? 4 star hotel! And all that for 600$ per night? Never again!

4.5

Wonderful - 4.5 out of 5

Catherine Mon, 11 September 2023

Historic elegance in a great...

Liked: Great location. Friendly and attentive staff. Historic building. The Pied Piper bar was wonderful as was the breakfast in the glittering Garden Court . The concierge was so helpful recommending restaurants. All the major sights were within walking distance.

5

Exceptional - 5 out of 5

Adam Mon, 28 August 2023

I wish we lived closer...

Liked: I must say I didn't have huge expectations, thinking the hotel might be a little tired, while clearly very grand as can be seen from the photos. But the photos can often hide many faults. On the contrary, the hotel felt like it had been freshly decorated, with a very fresh feel to the hotel corridors, and our room and bathroom. They clearly spend money on upkeep, which can't be said for other 'luxury' Marriott group resorts we have stayed in this year. The bathroom products were the best of our California trip, so no wonder they have a sign up to discourage people stealing them.The food and drinks we had in the Pied Piper were equally excellent, and again some of the tastiest of the trip. It's definitely a clubby masculine after work vive in there, but our 10 year old really enjoyed eating in there. It felt equally luxurious and maintained.The main breakfast room is, as you will have seen from the pictures, very grand and historic. But again it maintained high standards and felt modern and fresh. The buffet was very good too. All in all I would not hesitate to stay here again, though sadly SF itself does not entice visitors these days, as is well documented. Perhaps that is why this hotel offered such good value.
Disliked: I guess another restaurant in the evening other than the Pied Piper would be good...given the Wall St aesthetics, but there are plenty in SF of course.Then whilst it didn't score as bad as many places on our trip, they should have more knowledge (and labels) on what is and is not gluten and dairy free (for example the bread at breakfast we had varying responses on if it contained dairy, so lacked confidence), and moreover offer more DF/GF options...especially decent deserts for kids with a dairy allergy!Surprisingly California was far inferior to the UK on the allergy front.

4.5

Wonderful - 4.5 out of 5

Laurence Mon, 28 August 2023

Superb

5

Exceptional - 5 out of 5

Judith Fri, 25 August 2023

Exceptional

3

Pleasant - 3 out of 5

Angela Thu, 24 August 2023

Pleasant

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Palace Hotel a Luxury Collection Hotel San Francisco 2 New Montgomery Street, San Francisco, CA