Palace Hotel a Luxury Collection Hotel San Francisco eeeee - (855) 266-7297
Palace Hotel a Luxury Collection Hotel San Francisco, 2 New Montgomery Street, San Francisco, CA -(855) 266-7297
Area: South of Market - Moscone Center
BOOK ONLINE OR CALL - (855) 266-7297
4.35 out of 5 (494 Ratings)
0.5 miles from San Francisco centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Famed bars an awe-inspiring crystal chandelier restaurant a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco's vibrant Union Square is 5 minutes' walk from Palace Hotel. Leather tufted headboards 11-foot ceilings bedside lighting high thread count linens and pillow-top bedding set the stage for a luxurious night's sleep in each room at the Palace Hotel a Luxury Collection Hotel San Francisco. High-end luggage inspired desk tables and the bathroom vanity transport guests to the Palace origins with modern finishes. A 48-inch flat-screen satellite and streaming enabled TV marble bath rain shower and back-lit bathroom mirror completes the design. Inspired by west-coast impressionism layered deep plum midnight blue and shades of grey textiles create a rich coastal atmosphere. Restored architectural elements like a solid oak door from 1909 and brass monogrammed door knobs are featured. Custom sofas in a separate seating area and Market Street views are featured in select suites. Austrian crystal chandeliers hang from a light-filled glass rotunda surrounding The Garden Court restaurant. Breakfast lunch and signature tea is featured during the day. Savory bites handcrafted cocktails curated wines and decadent desserts are served in the evening at the GC Lounge. Guests can enjoy innovative cocktails craft beers bold wines and sharable artisan cuisine at the Pied Piper home of the Maxfield Parrish mural The Pied Piper of Hamelin which was commissioned as gift to San Francisco to honor the hotel's reopening in 1909. Boasting sexy contemporary décor the Pied Piper is a San Francisco legend and the perfect place for an intimate individual dining experience or a social celebration. Under a glass dome with city views an indoor pool surrounded by chaise lounges and spas is featured. Tucked away on a high floor this key card access oasis also features spa services and a 24-hour fitness centre that overlooks the pool area through floor to ceiling windows. Marble baths and spa showers are featured in the changing rooms. Palace Hotel a Luxury Collection Hotel San Francisco is 20 minutes' cable car ride from shopping and dining at Fisherman's Wharf. Offering a 24-hour concierge service the concierge can connect guests' to restaurants designer boutiques cable cars rides the Embarcadero Ferry Building Chinatown AT&T Park cultural museums and theaters.

Check-in time: 16:00   Check-out time: 12:00
Enter Your Dates
1 room
2 guests
Amenities View More
Swimming Pool
Fitness Center
Business Center
Airport Shuttle
Non Smoking
Pets Allowed
Free Internet
Free Breakfast
Free Parking
Other Amenities
` Airport Shuttle
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Solarium
` Air Conditioning
` Bar
` Car Rental Desk
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Shoeshine
` Non-smoking throughout
` Breakfast in the room
` Gift shop
` Hot tub
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Special diet menus (on request)
` Airport shuttle (surcharge)
` Shared lounge/TV area
` Daily maid service
` On-site parking
` WiFi everywhere
` Daily Housekeeping
` WiFi available in all areas
` Paid WiFi
` Hot tub/jacuzzi
` Breakfast options
` Airport shuttle (additional charge)
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Social distancing in dining areas
` Food can be delivered to guests room
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in room and common areas
` Social distancing rules
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay

Palace Hotel a Luxury Collection Hotel San Francisco Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

Write a review


Poor - 0.5 out of 5

Aleksandr Sun, 31 May 2020


Liked: I am a loyal customer of this hotel, every time in San Francisco I stay in the Palace Hotel. But, probably never again.
Disliked: Even though I informed the hotel several emails, I cannot come because US government restricted entrance for the foreigners, so it is beyond my control. However money were withdrawn in a full amount. I didn't get any response on my several email and text on, from the hotel side, no any proposal or solution. It is totally disrespect from the hotel to a loyal customer.


Exceptional - 5 out of 5

Dominick Sun, 19 April 2020



Exceptional - 5 out of 5

Wenting Mon, 30 March 2020



Pleasant - 3 out of 5

Leslie Tue, 17 March 2020

5 star with a big...

Liked: Clean, lovely common parts, mostly friendly staff, great pool.
Disliked: Unhelpful management. Had to make changes to booking due to pandemic. App did not allow dates to be modified so had to cancel an extension I had booked to my stay. Cancellation fee to be paid. sent me an email saying they were waiting for response from Palace Hotel re waiving fee. Front desk manager suggested I had made a mistake by cancelling rather than modifying. This was not possible. Management at Palace would only repeat that as it was a 3rd Party booking it was out of their hands and they had received no request. I asked them to be proactive and investigate. They repeated same response passing responsibility back to customer even though I had contacted and done all I could do. Management sent me an email saying they had no way of contacting Desk Manager walked away from discussion. This was all after a 9 night stay which I had extended to 18 nights before the pandemic implications escalated. A lovely hotel in many ways but this was not 5 star service.


Exceptional - 5 out of 5

Anonymous Sun, 15 March 2020



Good - 3.5 out of 5

Hamish Sun, 15 March 2020



Excellent - 4.4 out of 5

Eithne Sat, 14 March 2020

Expensive but beautiful

Liked: Opulent, friendly and comfortable. Location superb!!
Disliked: No tea or coffee facilities in the room. Expensive


Poor - 1.6 out of 5

Diva Sun, 8 March 2020


Liked: Nothing
Disliked: Everything


Poor - 1.5 out of 5

Amna Sun, 8 March 2020


Liked: The chocolate shop
Disliked: The staffNo spaNo salon


Exceptional - 5 out of 5

Will Sat, 7 March 2020


Liked: Gorgeous property and very spacious rooms. Close to the city center so very walkable

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Palace Hotel a Luxury Collection Hotel San Francisco 2 New Montgomery Street, San Francisco, CA