I ENJOY THE PLACE THE...

Liked: THE CLEANLINESS OF THE ROOM AND ALL THE FACILITIES THE STAFF ARE NICE THE PLACE IS SAFE FOR ALL
Disliked: THE NOISY YOU CAN HEAR IT AND CAN'T SLEEP VERY WELL

Very reasonably priced accommodation where...

Liked: When I took into account the rate I was paying compared with what I actually received, I was satisfied. I had a shared room, and I was fortunate in that there weren't others in the room with me. Otherwise, my level of satisfaction might have been lower. I generally like hostels, and this was certainly not the best one I've been in. Some upgrades are needed, but it was clean and met me needs. Good kitchen area. The location is excellent; it's very close to one of the nicer waterfronts in the country. A big shout out to Gary, the assistant manager who was very helpful!
Disliked: This is a difficult place to have a hostel. There is a high homeless rate in Nanaimo and so security is an issue (similar situation at the hostel in downtown Victoria). However, the management has made a good effort to try to keep guests safe. No doubt, some homeless might look at the low rate and stay for a night or two to get off the street for a bit. There were a couple of odd characters when I stayed there, but they weren't troublemakers.

Very good

Good stay!

Liked: The property was in a good location by the harbour. It felt safe and was central to the shops and restaurants. The kitchen and common area was clean and gave off a very homely atmosphere. The staff were lovely and allowed an early check in. The check out process was also really simple and efficient. The bedding was clean and there was good laundry facilities on the premises.
Disliked: Food needs to be locked away due to pests.

Great location, within walking distance...

Liked: The staff were excellent - constantly cleaning the common areas and bathrooms, kitchen. They were helpful friendly and I was very comfortable with their care of the guesthouse.
Disliked: The building is over 100 years old, so while grateful for the constant cleaning - there needs to be some upgrades- one bathroom on the floor didn't lock, so was insecure - foot on door not a good option - and the windows in the room were very drafty even closed. Old couches in common area that smelled - could use some covers that can be washed Really didn't appreciate to find upon arrival that booking.com had a different rate than the one at the hostel and had been charged more than onsite.

Location is convienient, but sleeping...

Liked: The location was convienient for going anywhere.
Disliked: The front desk hours are not reliable, no one was there and doors were locked during prime check in hours. Had to call twice before they could arrive. The room was cold, and the heating so old it barely worked.My bed was missing a slat so it slumped in the middle, (room L Right bottom bunk) the sheets were clean but had stains… during the evening the cafe/karaoke bar are very loud and in the common area it’s so loud the floor shakes. If you stay here, ask for the third floor, you can’t feel or hear it from there.

Nice, affordable, and well appointed...

Liked: The rooms were clean and quiet and there were a good number of bathrooms. I didn't stay long enough to use the kitchen and common room, but they were quite large and looked really nice. The gentleman at the front desk was also very helpful and friendly.
Disliked: There wasn't really anything I didn't like for the one night I stayed there. If I had to say one thing it was that the electrical outlet in the room was too far from the bed to use my phone while it was plugged in, but that is such an incredibly minor thing that it almost isn't worth noting.

Vies

Disliked: My roommate found bedbugs in her bed when she complained about it the staff told her to just move up en bed, they did not even change the linen on her bed. When I first arrived my bed had something looking like blood stains on it and the floor behind my bed looked like it had never been cleaned. When I complained about the bedbug situation the stad was apologetic and they told me that they would hire an exterminator. I and my roommate were moved to a new room. When I walked pas the old room I saw that they were airing it out and that all the beds were made to welcome new guests. And next day there was indeed someone new in the room. It is very gross to but people in that situation. This is not a good hostel.

Nice place, but other guests...

Liked: Room and kitchen
Disliked: Other people there.