PACIFIC 19 Kona

Good

Don't bother

Liked: Good location. Swimming pool was good although we didn't use it.
Disliked: Staff seemed indifferent not particularly helpful. Couldn't provide us with a map which we eventually got from a local restaurant. No coffee or tea facilities in room. Had to pay for these. Nobody offered to help with bags. View from room was not great. Lots of earth dug up and some machinery. Very noisy at night with constant bird noise. There were 3 bugs in room. Room was tired looking. The first evening as soon as we went out a group of 4 homeless men asked us for money. I could put up with this had I paid $125 a night but at $220 the price is extortionate and totally unjustified. Feel ripped off.

Good

SIMPLE

Liked: NOTHING
Disliked: AC noise and very old in the room. About my question from booking messages, they never answer but in the reception all service people are looking the personal mobile (tik tok and socials). They don't have laundry but only self service washer machine. I asked for pospone the checkin after one day and they never answer, in the check out i found the extra night charged. I asked for extra days and the apply max cost, so I found other hotel in front the sea at the same cost and much better. Royal hotel. Good luck my friends.

Very good

Disliked: $25 for parking

Pleasant

Disliked: Noisy location with noisy A/C units. Dark bathrooms, hard to see when shaving. Toilet bowl is too small.

Great location in Kona

Liked: Pacific 19 is in a great location in Kona. A couple of minutes walk from the beach, and the main shopping/eating area. The pool was cool and refreshing on these long July days and it had pleasant surroundings. The rooms were a good size, with comfortable beds. The bathroom had a bath shower combo and some really nice shampoo and conditioner. Would recommend Pacific 19 to friends travelling through Kona as it was affordable even with the exchange rate to kiwi dollars!
Disliked: When we checked int the staff did not acknowledge or greet us and this gave us a bad vibe about the place. When checking out, however, the staff were lovely and interested in us.

Superb

Liked: Great service, they were very helpful allowing us to see several rooms and providing a rollaway bed.

Disappointing!

Liked: Location was good!
Disliked: There was no daily cleaning, no bar support at the hotel whatsoever. The room had very little light. Supposedly it’s a 4-star hotel, but I’ve stayed in 2-star hotels with better conditions.