OYO The Townhouse Guest Reviews
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Write a review
Jan Wed, 25 June 2025
Loved Durham. Hotel location was...
Liked: Location
Disliked: Not a 4 or 5 star stay. Dated room. Poor and depleted decor. A 4 or 5 star hotel is not like this. Very poor breakfast for a supposed 4 or 5 star hotel. Honestly I have had better from the van on the side of the road
James Mon, 23 June 2025
Disappointing
Liked: Close to the town
Disliked: Very small room with shower room in the room, lack of toiletries in the bathroom. The breakfast was poor no cereals or fruit juice or bread, just a cooked breakfast.
David Sun, 22 June 2025
Good location with friendly staff...
Liked: Location. Staff.
Disliked: Room (Azurri) was hot and stuffy despite two electric blowers - which didn’t seem to have a cooling option. Only one of the two windows partially opened. No breakfast choice - only full English ( or part thereof) offered. No fruit or cereal on offer which, given the cost, was very surprising. btw reference to 'private parking' is simply not true - parking, if you can get it, is across the road 90p/30mins between 8am and 6pm.
Valerie Wed, 18 June 2025
Superb
Sarahebor Wed, 11 June 2025
Disappointing. This used to be...
Liked: The rooms are well decorated
Disliked: There was no bathmat and the shampoo and conditioner bottles were empty. A power cut the day before meant no breakfast as the delivery hadn't arrived. If I'd have been the owner I'd have gone to a supermarket. No refund was offered for lack of breakfast.
Richard Wed, 11 June 2025
If you want something different...
Liked: it was nicely unusual. We thought the decor and ambience were just right.All staff were very helpful and genuinely interested in our stay.
Kathleen Mon, 9 June 2025
Exceptional
Shona Sun, 1 June 2025
We won't come back
Liked: location
Disliked: Our room felt unclean, sheets were left hanging on the bathroom door, and the carpet looked dirty. The sheets were not creased, and the windows wouldn't open. The room was small, as was the bed, which had a soft, spongy mattress.
Tk Sun, 1 June 2025
Gorgeous room very close to...
Liked: Loved the location. And the room was gorgeous.
Disliked: We did explain when we went down for breakfast that there was no hot water so couldn't shower or bath which was upsetting as it is quite expensive to stay here and choose the room because of the bath. They did inform us that there was a gas leak which was out of their control. It just would have been nice to have have had a bath.
Eleanor Mon, 26 May 2025
An excellent property in an...
Liked: Fabulous location and genuinely friendly and helpful staff.
Disliked: Didn’t like the full length mirror facing the toilet!