OYO The Royal Hotel, Gateshead

4

Very Good - 4.0 out of 5

Murray Mon, 22 April 2024

Very good

Comforting when you miss family

Liked: The aesthetic is like staying at your nanas house back in the 80s/90s beautiful brass taps bath wooden bedroom and thick curtains. Upstairs rooms very quiet over head lamp on the bed and comfortable. Outskirts of town only £2 on the bus.
Disliked: Nothing so far maybe the 10.30am checkout time.

OYO ONO don't do it.

Liked: The price was cheap.
Disliked: Firstly you emailed saying you could accommodate breakfast but actually your welcoming committee said you haven't had a chef for weeks. No breakfast on site. No wifi code provided. There is a long list of repairs your room "Gemma" needs.Two light bulbs are gone. One on the wall light, one in the bathroom.Floor repairs (every inch of the floor space has squeaky floorboards).The bedding is dirty. Sheets have blood spot marks and old hairs on them.The duvet cover must be from the 1980's. It's ripped at the bottom. The shower seal is gone. The shower had hairs in the drain. Shower curtain dirty. The carpet on the floor is so dirty I don't know where to stand to avoid feeling "icky". The wall is very badly chipped next to the bed. The bedside table has an evil corner that we both bumped our heads on in the middle of the night.The chair is so bent backwards it is impossible to sit in.The Mattress is so bad after one night of rolling into each other, I couldn't sleep till 2am. Two very bad nights sleep. The mattress has ancient bouncy awful springs.The fridge is also broken. Shame as we have food we hoped to keep cold whilst working here this weekend.All the furniture looks like it's bubbled veneer. Scaffy looking. The remote control is so grimy and disgusting, there is no covid precaution cleaning going on here.And the toilet seat was broken. See photo. Really I wouldn't recommend this place to anyone.